National Operations Program Manager

For our client, we are seeking a National Operations Program Manager to join the team of a leader in the Manufacturing & Automotive space.

This role will oversee national operational processes and the documentation standards that support consistent execution across multiple locations. You will translate complex procedures into clear work instructions, strengthen onboarding and readiness practices, and help reduce operational risk through disciplined workflow design. The position also partners closely with cross-functional teams to improve accuracy, alignment, and day-to-day operational effectiveness.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $117,500 – $234,500 annually

Responsibilities

• Own the lifecycle of branch operations standard work instructions
• Translate operational processes into clear work instructions and tools
• Establish and maintain documentation standards across all branches
• Develop and manage onboarding processes for operational readiness
• Coordinate employee provisioning activities and ensure readiness before deployment
• Design operational workflows to improve accuracy and reduce risk
• Drive alignment across various departments for effective operational execution

Qualifications

• Bachelor’s degree in Business, Operations, Construction Management, Engineering, or Technical Writing
• 3+ years of experience in operations, project management, or related fields
• 1+ years of experience with Microsoft Office Suite
• Valid driver’s license with a clean record
• Experience in multi-site, branch-based, or national operations preferred

Benefits

• Health care benefits including Medical, Dental, and Vision, plus wellness incentives
• Retirement benefits for long-term planning
• Generous paid time off policies including vacation, sick leave, and holidays
• Comprehensive disability insurance options for financial security
• Life insurance and accidental death coverage for peace of mind
• Tax-advantaged accounts for health and dependent care expenses
• Tuition assistance for educational development

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.