SUZIES

<h3>role overview</h3>
As the National Services Practice and Development Manager, you will provide operational leadership for the effective delivery of the National Stalking Helpline and National Advocacy Service. This includes managing a dedicated team of advocates, sessional staff, and volunteers, while ensuring a high standard of service delivery that prioritises victim safety, empowerment and support.
You will play a key role in overseeing data management and reporting, developing and delivering training, and acting as a subject matter expert for internal and external stakeholders. You will also support cross functional collaboration with commerical and policy teams, contribute to strategic initiatives, and maintain compliance with safeguarding and protection standards.
DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the legal right to work in the UK.
Published: 22nd September, 2026
Author: Sarah Bannon

National Services Practice and Development Manager

National Services Practice and Development Manager

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