Native Hindi - Customer Development Representative - IT Industry

Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to 2024).

You will play an important role, such as:

• Manage a portfolio of assigned accounts or conduct self prospecting to identify high potential prospects, both new business and upsell
• Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needs
• Explain technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
• Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud security solutions (solution-selling) and close sales opportunities
• Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
• Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification

To succeed in this role, we will need you to have:

• Bachelor’s Degree or at least Diploma or equivalent in any discipline
• Language requirement: English and Hindi (Read, Write and Speak)
• Min 2 years B2B sales and Business development experience in outbound sales in IT industry
• Knowledge of CRM systems, ideally Salesforce
• Willing to relocate to Malaysia