Navigator Associate

About Fishline

Fishline is a North Kitsap nonprofit based in Poulsbo, WA, that provides food and access to resources designed to offer stability, improve health and well-being, and guide individuals toward a path of self-sustainability. Our mission is to provide for basic needs in extraordinary ways.

Position Description

The Navigator Associate at Fishline is responsible for providing direct support to clients, helping them navigate available resources and services. This role involves working closely with clients to develop and implement individualized service plans that promote stability and progress toward self-sufficiency.

Responsibilities

· Conduct initial assessments to determine client needs and eligibility for services.

· Develop and implement individualized service plans in collaboration with clients.

· Provide ongoing support and follow-up to help clients achieve their goals.

· Connect clients with appropriate community resources and services.

· Maintain accurate and detailed client records.

· Participate in team meetings and case reviews.

· Oversee the Shower Program on an as needed basis.

· Participate in outreach events and provide navigator services as needed.

· Ensure compliance with organizational policies and procedures.

· Address client concerns respectfully, following Fishline’s Culture of Respect.

· Enter data into the Homeless Management Information System (HMIS) as needed.

· Provide clients with the grievance policy and explain termination of services when necessary.

· Assist in other areas as required; this list is not exhaustive, and duties may evolve.

Candidate Requirements & Competencies

· Bachelor’s degree in Social Work, Human Services, or a related field.

· Minimum of 1 year of experience in case management or a similar role.

· Strong interpersonal and communication skills.

· Ability to work independently and collaboratively.

· Excellent organizational and time management skills.

· Proficiency in case management software and Microsoft Office Suite.

Preferred Qualifications

· Bilingual (Spanish/English)

Benefits

· Health Insurance

· Dental Insurance

· Vision Insurance

· Paid Sick Leave

· Paid Time Off

· 401(k) Retirement Plan

Other Requirements

· Clear background check

Pay: $27.00 - $29.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person