NDIS Business Development & Program Manager

A3 Support is a small, growing NDIS allied health and community services provider based in Baulkham Hills, delivering Exercise Physiology, Occupational Therapy, Speech Pathology, and Community / Individual Support services across clinic, home, school, and community settings in Western Sydney. As a growing small business, we move fast, back our team, and give people who join us real ownership over the areas they lead.

We're a small team, which means you'll work directly with the management, see the direct impact of every relationship you build, and have real say in how the growth function is shaped as we scale.

We're looking for a driven, relationship-focused Business Development Manager to lead our referral growth across Western Sydney. This is a part-time role working from our Baulkham Hills clinic and out in the field - you'll be the face of A3 Support.

This is a hands-on BDM role. You'll be building the referral network and getting on the phone yourself - not just managing a strategy from a distance.

What you'll be doing

• Build and maintain relationships with Support Coordinators, LACs, Plan Managers, GPs, allied health providers, and other referral sources across Western Sydney
• Call and follow up inbound enquiries generated through our Facebook ad campaigns, and make outbound calls to warm and cold leads
• Convert enquiries and referrals into confirmed bookings, owning the process from first contact through to handover
• Represent A3 at local networking events, provider expos, and community touchpoints to build our profile and pipeline
• Identify new referral and partnership opportunities across the region
• Report on pipeline activity, call outcomes, and conversion results

What we're looking for

• Proven experience in business development, sales, or relationship management - NDIS, allied health, disability, or aged care background highly regarded
• Confident and comfortable on the phone - this role involves regular inbound and outbound calling, not just relationship-building at events
• Self-motivated and target-driven, comfortable owning your own pipeline
• Strong communication and stakeholder-management skills, able to represent A3 professionally with clinicians, coordinators, and families
• Current driver's licence and willingness to travel locally for meetings and events
• NDIS Worker Screening Check (or willingness to obtain) and Working with Children Check

What's on offer

• $35 - $38/hour + super
• Conversion bonus of $80–$120 for every qualified referral or lead that converts into a booked participant - uncapped.
• Part-time: 3 days per week, approx. 9:30am–6:00pm with flexible timing, with genuine potential to move into a full-time role quickly if you're the right fit
• Based at our Baulkham Hills clinic with regular time in the field meeting referral partners
• Travel allowance for local meetings
• Work directly with the Director - real ownership of the growth function, with room to shape how it's done
• Join a supportive, mission-driven team growing a values-led allied health business

Apply now and help us build A3's referral network across Western Sydney.