NDIS Support Coordinator and Admin Officer for Support at Home Program

Christian Home Careis the business arm of Christian Home Church; its mission is to empower our independently living elderly clients in receipt of Support at Home Care Packages through quality support and care to meet their social, physical and emotional needs. Our ethos and model of care are based on the example given to us by our Saviour Jesus Christ.

In addition, Christian Home Care is also an NDIS provider and we assist NDIS participants as well.

We are currently seeking an experienced, enthusiastic and compassionate NDIS Service Coordinator who would also be familiar with the Support at Home program and perform Admin and Rostering duties.

Advanced computer knowledge is a must.

The NDIS Support Coordinator and Admin Officer will look after our participants on a day-to-day basis and coordinate in-home care services on behalf of NDIS participants as well as ageing Australians who want to remain living independently and happily at home.

We are looking for warm, positive, enthusiastic individuals who understand the importance of providing a superior customer experience. Experience as an NDIS Support Coordinator and experience with general admin tasks are prerequisites.

You have a strong ability to build rapport and proactively resolve queries whilst providing a high level of service to each participant. You also have an ability to simplify information which can seem very complex to clients, and communicate it in a clear and articulate manner.

Christian Home Care welcomes diversity and caters for all people irrespective of their personal characteristics, experiences, values and beliefs; we also specialise in serving people of Christian background. Proven empathy with all people and willingness to offer prayer support would be a plus.

We value the right attitude and will train the right person.

What you will need to succeed:

• Excellent verbal and written communication skills
• Advanced IT skills are a prerequisite – Windows 11 and Microsoft 365
• NDIS Support Coordination experience is a must. Rostering and knowledge in Support at Home Care Packages are a plus
• Reside within 30 minutes drive from Ringwood
• Have your own reliable transport
• Great attention to detail
• A high degree of empathy and a passion for helping others
• An ability to manage complex situations
• The ability to work both autonomously and in a team environment
• NDIS valid check (or willingness to obtain one)

What we can offer you:

• Attractive remuneration depending on skills and experience
• Performance based bonus
• State-of-the-art technology / IT systems
• Opportunities for professional development and growth
• Supportive Christian environment
• Respect and encouragement

If you would like to find out more about how you can become a part of the Christian Home Care Team, visit our website – www.christianhomecare.com.au

For our ministry website Christian Home Church visit www.christianhome.church

To be considered, all candidates must provide Resume and Cover letter addressing:

• How you would align with the Christian Home Care and Christian Home Church ethos
• Why you would like to work at Christian Home Care and Christian Home Church
• Suburb where you live
• Your right to work in Australia
• Current qualification and experience
• Two professional referees
• How much notice you need to provide to your current employer
• Confirmation that you have a valid NDIS check or willingness to obtain one
• Type of driver license and confirmation that you have your own vehicle for transport

Applications without a cover letter addressing all the matters above will not be considered.

For enquiries and to apply please email Anca at [email protected].

Due to the high volume of recruitment activity, only successful applicants will be contacted.