NDIS Support Coordinator

If you’re an experienced NDIS Support Coordinator who already supports participants - or you’re confident you can build your own referral network - Enhanced Ability Behaviour Support gives you the systems, compliance framework and administrative support to operate independently without having to establish every business process yourself.

We believe practitioners should keep the majority of what they earn.

That’s why our model is simple:

• Competitive Rates
• No lock-in contracts
• Work anywhere in Australia
• Choose your own clients, hours and service areas
• Operate under an established, compliant NDIS provider
• Access premium systems, compliance and administrative support

Please note: We do not provide client referrals or guarantee a caseload. This opportunity is designed for practitioners who already have clients or are capable of independently generating referrals.

Why join Enhanced Ability Behaviour Support?

Running your own Support Coordinator practice shouldn’t mean building everything from scratch.

We’ve already built the infrastructure - so you can focus on delivering high-quality high-quality, participant-led Support Coordination while retaining the income you generate.

You’ll have access to:

• Participant and practitioner CRM
• Secure participant management and record keeping
• Clinical documentation and report templates
• Service agreement and consent workflows
• Invoicing and payment systems
• Compliance framework
• Professional policies and procedures
• Clinical supervision or peer support options, where available
• Administrative support
• Professional development opportunities

Your role

As an Independent Support Coordinator, you will:

·       Manage and grow your own Support Coordination participant caseload

·       Build and maintain relationships with participants, nominees, providers, Allied Health professionals and community services

·       Help participants understand and implement their NDIS plans

·       Connect participants with suitable mainstream, community and funded supports

·       Support participants to build capacity to coordinate their own supports over time

·       Assist with service agreements, provider engagement and coordination of supports

·       Monitor plan implementation, budgets and utilisation within your role

·       Identify service gaps, barriers and risks and coordinate appropriate responses

·       Support participants through plan reassessments, change-of-circumstance processes and evidence gathering where required

·       Maintain clear case notes, records and professional documentation

·       Manage your own diary, appointments and participant communication

·       Maintain compliance with the NDIS Code of Conduct, conflict-of-interest requirements and organisational policies

·       Deliver participant-led, transparent and capacity-building Support Coordination

Who we’re looking for

We’re seeking support coordinators who are ambitious, independent and committed to delivering high-quality NDIS supports.

You will ideally have:

• Demonstrated experience in NDIS Support Coordination, disability, community services or a closely related field
• Strong knowledge of the NDIS, participant plans, provider interfaces and service systems
• Excellent communication, problem-solving and stakeholder engagement skills
• Strong case management, documentation and time-management skills
• Ability to identify and appropriately manage conflicts of interest
• Ability to work independently and manage your own caseload
• Existing referral pathways or confidence to build your own caseload
• Relevant qualification in disability, community services, social work, allied health or a related discipline is highly regarded
• ABN
• Professional Indemnity and Public Liability Insurance appropriate to your services
• NDIS Worker Screening Check
• Working With Children Check where required
• NDIS Worker Orientation Module
• Reliable internet, equipment and transport where face-to-face work is undertaken

What makes us different?

Unlike many organisations that retain a significant portion of your billings, our model is designed to maximise practitioner earnings while still providing the systems and support required to operate professionally.

You receive:

• Competitive Rates
• Complete flexibility over your schedule
• Work remotely, in the community or face-to-face where appropriate
• No minimum billable hour requirements
• No rostered shifts
• Choose your own regions and service areas
• Grow your own business under an established provider
• Access to premium operational systems
• Ongoing compliance and administrative support
• Freedom to scale your practice at your own pace

Who is this opportunity for?

This role is ideal if you:

• Already support NDIS participants or have established referral relationships
• Receive referrals from participants, nominees, providers, Allied Health professionals or community networks
• Want to move away from a traditional salaried Support Coordination role
• Want higher earning potential while retaining professional independence
• Want control over your caseload, working hours and service regions
• Want to grow your own Support Coordination practice with established systems and compliance support behind you

Important Information

Enhanced Ability Behaviour Support does not allocate clients or guarantee referrals.

Successful practitioners are responsible for developing and maintaining their own referral pathways and participant caseload.

This model is best suited to practitioners who value independence, autonomy and long-term business growth.

About Enhanced Ability Behaviour Support

Enhanced Ability Behaviour Support exists to empower practitioners to build successful independent practices while delivering exceptional outcomes for NDIS participants.

Our mission is simple:

Provide practitioners with the systems, compliance, technology and support they need - while allowing them to retain the majority of the income they generate.

We combine streamlined technology, practical administration and sector expertise so practitioners can spend less time on paperwork and more time delivering high-quality, participant-led Support Coordination.

If you’re ready to take ownership of your career, grow your own practice and be rewarded for the work you do, we’d love to hear from you.

Apply Now

If you’re an experienced Support Coordinator ready to build your own independent practice with the backing of an established provider, submit your application today.

Take control of your career. Keep more of what you earn. Build a practice that’s truly yours.