NDIS Support Coordinator

About us

Birrang Enterprise Development Co Ltd is an innovative not for profit organisation delivering various services and programs to our region since 2003. As a NDIS provider Birrang offers NDIS supports and services to clients in the community wishing to reach their individual goals. Support Coordinators assist NDIS participants with the implementation of supports that are funded in their plan. We are looking for an ethically minded, compassionate individuals to join our dynamic Bathurst based team. Training in all aspects of the role will be provided to the successful applicant

Qualifications & experience

• Hold a current NSW driver's license
• Experience in case management or background in a similar role
• Minimum 6-12 months of case management or similar experience is considered an advantage but not essential
• Provide high-quality customer service
• General understanding of computer software (MS word etc)
• Ability to manage time effectively and be well organised
• Some understanding of NDIS rules and support guidelines.
• Working knowledge of NDIS rules and support guidelines is required
• Be willing to obtain both NDIS Worker Screening Clearance & Working with Children Check
• Complete NDIS Worker Orientation modules & COVID Safe Training etc.

Tasks & responsibilities

• Assist customers with the Support Coordination part of their NDIS journey
• Support the participant to implement their NDIS plan
• Monitor plan outcomes and expenditure to ensure the plan remains in budget
• Strengthen and enhance the customers' abilities to self-direct their own supports and participate in the community
• Build effective relationships with customers and their families while maintaining appropriate and professional boundaries
• Provide a detailed report to NDIS, to support the customer with their NDIS plan review meeting
• Complete accurate case notes within the scope of your role
• Work collaboratively with the Birrang team
• Respond to NDIS enquiries in a timely, professional manner
• Work within legislation and Organisational Policy and Procedures.

Benefits

• When working for Birrang you get to work in an organisation that benefits the wider community.
• Our teams are passionate and innovative and provide a unique, dynamic working environment.
• Tax free Salary sacrifice packaging, is available