NEP Operations Associate

Job Information

Work Experience

1-2 years

Employment Type

Full time ( In office)

City

Mumbai, Ahmedabad

Country

India

Job Description

Role Overview:

Leapup Edutech Pvt Ltd is seeking a proactive and detail-oriented Operations Associate to streamline our operational processes and enhance the experience for our students and faculties. You will play a critical role in coordinating schedules, managing data, and driving process efficiency. If you are an organized multitasker with a knack for problem-solving, this role is perfect for you.

Key Responsibilities:

• Manage comprehensive student onboarding, including data collection, portal registration, and communication group integration.
• Coordinate and schedule live training sessions, liaising with trainers for content development, setting deadlines, and ensuring effective use of collaboration tools.
• Act as the primary point of contact for colleges to gather lecture timings and facilitate program commencement, including orientation on portal usage, course timelines, and examination procedures.
• Oversee the scheduling and execution of all assessments and correction (viva/exams) and provide timely updates and instructions to students regarding live sessions and examination protocols.
• Monitor student progress and attendance through weekly polls and portal-generated reports, while also managing the paper checking process and marks submission to colleges.
• Administer and synthesize post-course feedback, contributing to continuous program improvement and ensuring timely certificate issuance.
• Provide prompt and effective support to student inquiries related to the portal, course content, or examination processes.

Qualifications:

• Bachelor s degree in Business Administration, Operations Management, or a related field.
• Freshers are welcome to apply; any internship or project experience in operations or coordination will be an added advantage.
• Proficiency in Excel and Google Sheets.
• Strong organizational and multitasking abilities.
• Analytical mindset with a solution-oriented approach.
• Effective verbal and written communication skills.

Why Join Us:

• An opportunity to work with a passionate and mission-driven team.
• Professional growth and learning opportunities.
• A collaborative and inclusive work environment.
• Competitive salary and benefits package.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.