NetSuite Administrator

Role description

We have successfully gone live with Oracle NetSuite and are seeking a NetSuite Administrator to own and support the platform on an ongoing basis.

This is a critical hands-on role responsible for the day-to-day management, optimization, and governance of our NetSuite environment. You will be the primary internal expert ensuring the system remains stable, secure, and continues to deliver value to Finance, Manufacturing, Inventory, Logistics, Customer Service, and our international subsidiaries.

Key Responsibilities

• Act as the central point of contact and platform owner for all NetSuite-related matters.
• Manage user access, roles, permissions, SSO, and security settings.
• Maintain and enhance system configuration including custom fields, forms, records, workflows, saved searches, reports, and dashboards.
• Support month-end, quarter-end, and year-end processes, including consolidations and intercompany transactions.
• Monitor and maintain platform integrations.
• Troubleshoot issues, perform root-cause analysis, and coordinate with RSM (or other partners) for complex support cases.
• Manage NetSuite releases and updates: test changes, communicate impacts, and ensure minimal disruption to business operations.
• Create and maintain internal knowledge base and documentation.
• Drive continuous improvement initiatives to optimize processes and reduce manual work.
• Monitor system performance, license usage, and recommend cost-effective enhancements.
• Support additional NetSuite modules or functionality as the business matures and roles them out (e.g. Advanced Manufacturing, SuiteAnalytics, field service etc.).

About You

• Minimum 5+ years hands-on experience as a NetSuite Administrator.
• Strong functional knowledge of NetSuite in Finance, Inventory, Procurement, and Manufacturing environments.
• Ideally experience with multi-subsidiary, multi-currency, and international operations is highly regarded.
• Proven ability to translate business requirements into system solutions.
• Familiarity with SuiteScript, SuiteFlow, and basic customization is advantageous.
• Previous experience in manufacturing or distribution businesses is preferred.
• Excellent problem-solving, communication, and stakeholder management skills.
• NetSuite certifications (Administrator, SuiteFoundation, etc.) will be highly regarded.