NetSuite Analyst

The ERP Analyst will be responsible for leading the requirements, design, deployment, and

ongoing governance of CTC Global's NetSuite environment. The ERP Analyst independently

evaluates business needs across finance, operations, and supply chain functions and exercises

discretion and independent judgment to architect NetSuite solutions that support CTC Global's

current and future-state operations. This role sets direction on system design and configuration

standards, leads business process requirements sessions with stakeholders up to and including

senior management, and serves as the final point of judgment on how NetSuite is configured,

customized, and supported.

PRIMARY RESPONSIBILITIES:

• Identify, evaluate, and understand customer requirements and determine how business

requirements should be translated into NetSuite architecture, configuration, and

customization, without prescribed procedures dictating the outcome.

• Evaluating and selecting among multiple valid implementation approaches, third-party

integrations, and data-migration strategies, and committing CTC Global to a recommended

course of action.

• Setting the design standards and quality criteria used to accept or reject configurations,

testing results, and go-live readiness.

• Advising and influencing management decisions on system strategy, process redesign, and

resource sequencing across implementation phases.

• Lead requirements-gathering and business process sessions with stakeholders,

independently identifying, evaluating, and prioritizing NetSuite configuration and

customization needs.

• Architect end-to-end NetSuite solutions, exercising independent judgment to select the

design, configuration, and customization approach that best fits CTC Global's current and

future-state operations.

• Own functional and design specifications, quality assurance planning, user acceptance

testing strategy, and implementation go/no-go decisions.

• Direct and collaborate with the implementation team on changes to existing systems and

the integration of new systems into CTC Global's infrastructure, making final

recommendations on approach.

• Design and deliver end-user training and change-management materials for ERP

applications.

• Set the standards for, and develop, informational reports, dashboards, and KPIs used by

management for decision-making.

• Provide advanced, escalation-tier application support and consultation to end users,

applying independent judgment to diagnose and resolve complex system issues rather than

following a fixed script.

EXPERIENCE:

• 5 years of overall hands-on experience with NetSuite (specifically manufacturing modules

Order-to-Cash, Procure-to-Pay, and Design-to-Build) with configuration, training, and user

support.

• 3-4 full NetSuite life cycle implementations completed.

• 3-4 years of solid functional implementation experience Strong Supply

Chain/Manufacturing/Distribution experience (i.e. supporting this function at an

organization)

• Experience supporting NetSuite in a post go-live environment after implementation is

complete, including feature additions, testing, upgrades, etc.

• Integration experience of NetSuite with 3rd party applications.

• Strong business skills and experience in accounting, finance, or operations.

• Experience developing saved searches, customized reports, financial reports, KPIs, and

dashboards.

• Experience with data cleanup, conversions, import, and validation.

• Strong verbal and written communication skills, with an ability to express complex technical

concepts in business terms.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree or above in information technology, computer science, software

engineering, or equivalent.

• NetSuite certifications.

• Excellent written and verbal communication skills.

• Strong troubleshooting and analytical skills.

• Team-oriented, self-motivated, and very personable.

• Able to manage multiple projects and priorities.

• Able to work independently and in a fast-paced, deadline-driven environment.