NetSuite Technical Administrator

About SAMY SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Mission

We are looking for a NetSuite Technical Administrator to take ownership of system administration, daily support, and technical project contributions. This role will manage incidents, maintain system integrity, and collaborate with the Functional Lead to support new country implementations, new features, and integrations. The Technical Administrator will report to the Head of IT.

Job Functions

• Manage NetSuite configuration, user roles, permissions, and system setup
• Provide daily support and resolve issues through the ticketing system
• Maintain workflows, system security, and operational continuity
• Support global implementations in new subsidiaries, ensuring proper setup and compliance with company standards
• Manage and support integrations with other corporate tools (CRM, expense management, consolidation platforms)
• Develop and maintain SuiteScript, workflows, and system customizations
• Collaborate with the Functional Lead to deliver end-to-end solutions
• Provide user guides, training, and knowledge sharing to ensure adoption and continuity
• Ensure backup coverage for seamless operations during absences

Skills Requirements

• 3–5+ years of NetSuite technical/admin experience
• Strong knowledge of system configuration, permissions, workflows, and security
• Experience with troubleshooting, issue resolution, and user support
• Familiarity with integrations and basic SuiteScript scripting
• Experience in multi-subsidiary or international environments
• NetSuite certification is a plus
• Fluent in English (Spanish is a plus)
• Detail-oriented and proactive problem solver
• Strong ownership of systems and user experience
• Collaborative team player with excellent communication skills

Cultural Fit

Beyond experience, we look for people who truly connect with the way we work

We are kind and direct, communicating clearly, honestly, and respectfully.

We collaborate without silos or egos, valuing collective success and recognizing that every idea counts.

We give feedback that helps others grow, learning from each other and celebrating progress.

We take pride in our work, paying attention to detail and committing to excellence .

And we take ownership of what we build, showing initiative, responsibility, and delivering real results.

We thrive with people who are kind, collaborative, driven by excellence, and committed to making an impact. If this sounds like you, you’ll thrive at SAMY.

Diversity & Inclusion At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters.

We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.

Benefits:

• Flexible schedule and hybrid work options that help you balance your time and work in a way that fits your life.
• A geographic mobility plan that gives you the chance to explore new opportunities and work from different SAMY locations around the world.
• Celebrate your birthday with a day off, and take time to enjoy December 24th and 31st as company holidays to relax, recharge, and enjoy what matters most.
• Global social and environmental activities that allow you to take part in initiatives that create a positive impact under the OWN THE IMPACT framework, connecting with colleagues from around the world and contributing to projects that make a difference.
• Soft Return lets you transition back to work at your own pace, celebrate new family members with a Welcome SAMY Baby gift, connect with fellow working parents, and get expert coaching for first-time parents.
• Mirror Club is our mentoring program designed to accelerate the careers of talented women by connecting them with experienced mentors.
• Global Referral Program that lets you refer clients, projects, or teammates, helping SAMY grow stronger while earning rewards for your contributions.