Network & Security Operations Center Staff

Bangkok, Thailand

Cloud

Posted 04/06/2026

About the Role

We're hiring a Network & Security Operations Center Staff! If you're passionate about Network, Security, and IT Operations, and join our team.

Job Details

Job Description:

• Perform day-to-day network operation service, incident, problem, request and change management.

• Design, Install and troubleshoot for hardware, software and application for Data Center and Cloud Technology.

• Maintain, optimize and resolve network infrastructure to meet SLA.

• Monitor network performance to ensure availability and reliability.

• Prepare monthly report as requested.

• Install and configure basic operating systems.

• Communicate with customers through various channels promptly and escalate to Tier 2-3 per procedure.

• Communicate and coordinate with colleagues to solve issues.

• Greet and document customers who visit the Data Center per security procedures.

• Keep up to date with all ISO procedures to handle situations and incidents.

• Other adhoc tasks as assigned by supervisor or management.

Qualifications:

• Bachelor’s degree or higher in Information and Communication Technology, Computer Engineer, Computer Science or related field.

• Experience on network infrastructure support and ticketing system for at least 2 years.

• Experience on configuration network related such as VLAN, BGP, Firewall L7.

• Experience on VLAN, VXLAN, Spanning Tree, MPLS, Port Aggregation, CIDR, Routing Protocols (Static, OSPF, BGP) is a plus.

• Experience in Network Management Tool (PRTG, Cacti, Zabbix).

• Experience with virtualization and containerization (e.g., VMware, Virtual Box, Openstack) is an advantage.

• Ability to stay calm and communicate professionally when customers are upset.

• Experience Google Cloud, Microsoft Azure, AWS is an advantage.

• Willing to self-study for network knowledge and learn new knowledge from team.

• Having CCNA, CCNP and English proficiency is an advantage.

• Able to work in day/night shifts.

Interested in this role?

We'd love to hear from you! Submit your application and our team will review it shortly.

Job Type

Full-time

Location Bangkok, Thailand