Network & Security Operations Engineer

• Monitor and maintain network infrastructure, including LAN, WAN, VPN, firewalls, routers, and switches.
• Manage and troubleshoot network connectivity, performance, and availability issues.
• Monitor security alerts, investigate incidents, and support incident response activities.
• Configure and manage firewalls, intrusion detection and prevention systems (IDS/IPS), and endpoint security solutions.
• Perform routine network health checks, security monitoring, and vulnerability assessments.
• Manage VPN access, network segmentation, access control lists, and security policies.
• Analyze network logs and security events using SIEM tools.
• Support patch management, firmware upgrades, and security configuration reviews.
• Coordinate with IT teams, vendors, and service providers to resolve network and security incidents.
• Maintain network diagrams, security documentation, incident reports, and operational procedures.
• Participate in disaster recovery, business continuity, and IT security compliance activities.
• Follow IT security policies, operational procedures, and applicable regulatory requirements.

Desired Candidate Profile

Required Technical Skills

• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, and subnetting.
• Hands-on experience with firewalls such as Fortinet, Palo Alto, or Cisco.
• Experience with VPN technologies, network access control, and network security policies.
• Knowledge of IDS/IPS, endpoint security, and threat detection.
• Experience with SIEM tools such as Splunk, Microsoft Sentinel, or IBM QRadar.
• Familiarity with network monitoring tools such as SolarWinds, PRTG, or Zabbix.
• Understanding of cybersecurity principles, vulnerability management, and incident response.
• Knowledge of Windows and Linux operating systems.
• Experience with IT service management and ticketing tools.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Networking, or a related field.
• 3–6 years of relevant experience in network operations, security operations, or infrastructure support.
• Relevant certifications such as CCNA, CCNP, Fortinet NSE, PCNSA, Security+, or equivalent are an advantage.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Ability to work in a shift-based operations environment and participate in incident escalation, if required.