Description:

Job Description Summary:

Under the general direction of the Cyber Security and Network Engineer, with a dotted-line reporting relationship to the Director of Infrastructure & Services, the Network & Systems Administrator will support and maintain a modern, secure technology environment spanning both network infrastructure and core enterprise systems. This role sits within the IT Infrastructure team and is responsible for the day-to-day health, availability, and documentation of network and server platforms that support academic, and administrative operations.

Duties and Responsibilities:

Job Duties and Accountabilities

• Configure, maintain, and troubleshoot LAN/WAN, VLANs, routing, switching (Cisco IOS), wireless (Aruba), VPN (FortiGate), firewall policies and VoIP (WebEx Cloud Calling).

• Administer Windows Server environments, Active Directory, DNS (internal and external), DHCP, and Group Policy. Support the Nutanix AHV virtualization platform and maintain VM lifecycle management.

• Support and maintain cloud platforms like O365, Azure AD / Entra ID, Intune configure & deployment, and Conditional access policies. Monitoring and maintaining Rubrik, performing restore testing, validating backup health, and documenting the entire process.

• Maintain accurate and up-to-date network and server documentation including topology diagrams, IP address management, VLAN registers, firewall policy logs, and runbooks. Manage all network and system changes through the IT change management process including ticket creation, peer review, and post-implementation verification in the ITSM platform.

• Act as a primary network and systems technical lead for client projects. Mentor junior team members. Assists in establishing standards, policies, and procedures as they apply to the use of these Technologies.

• Perform other related duties as assigned in support of overall IT strategic goals.

Minimum Qualifications

Education and/or Experience

• Bachelor’s degree in Computer Science, Computer Engineering, or related field required.
• Minimum seven years of experience in the development and support of network servers, data center administration, and information technology security.
• Previous experience with Microsoft Windows Server, SCCM, Active Directory, enterprise backup solutions, and server virtualization required.
• MCSA and MCITP certifications preferred
• Experience using In-Tune and Auto Pilot to manage Windows Desktops is highly desirable
• Experience with O365 administration is highly desirable

Work Environment:

Office Location: Oakland Campus – Onsite

• This is an onsite position based in Oakland, CA, requiring regular in-office presence to support daily operations, collaboration, and student or team engagement.
• Work is performed primarily on campus in a dynamic academic environment, with direct interaction across multidisciplinary teams.

Physical Requirements:

• ​Must be able to lift up to 70lbs

Travel Requirements:

• Up to 15% travel

Employee Status:

Regular

Exemption Status:

United States of America (Exempt)

Time Type:

Full time

Job Shift:

Pay Range:

$96,000 to $120,000 (annual/exempt) depending on experience, qualifications, geographic location, and other relevant factors

Organization:

At Samuel Merritt University (SMU), we are dedicated to fostering a supportive, inclusive community committed to advancing healthcare through exceptional education, compassionate care, and community service. Known for our leading-edge programs in health sciences, SMU equips students and faculty with the knowledge and skills to make impactful contributions to health and wellness.

We are proud to be an equal opportunity employer. SMU welcomes applicants from all backgrounds and is committed to creating an inclusive workplace where anyone can thrive and reach their full potential.

Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.

Benefits

Samuel Merritt University offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Mental health and wellness resources
• Education reimbursement
• Employee discounts through Marketplace
• Paid vacation, sick leave, and parental leave
• Nine paid holidays, plus a paid holiday break between Christmas and New Year’s Day
• Two floating holidays
• One paid Volunteer Work Day
• Five Education Leave Days

Important Notice: Beware of Fraudulent Job Offers

Samuel Merritt University has been made aware of individuals posing as SMU recruiters, particularly for remote positions. To help protect yourself, please keep the following in mind:

• All legitimate job openings are posted on the SMU Careers page and trusted job boards.
• We will never ask you to provide payment for equipment or submit sensitive personal information before completing the formal hiring process.
• Official offers of employment are issued through Workday, not by text message or informal email.

Please remain cautious and protect your personal information throughout your job search.

Notice to Recruitment Agencies

Samuel Merritt University does not accept unsolicited resumes from recruitment agencies. Please do not forward resumes to our job application email address, SMU employees, or any other university location.  Samuel Merritt University is not responsible for fees associated with unsolicited resumes or candidate submissions.