Network Architect

Position Title: Network Architect

Location: Sanford, FL (100% Onsite)

Duration: 1–6 Months Contract-to-Hire

Job Description

The Client is seeking an experienced Network Architect to design, engineer, implement, and maintain IT systems architecture, with a focus on network, wireless, voice, security, and video technologies. The ideal candidate will serve as a technical expert and escalation point for IT teams while ensuring reliable, secure, and efficient network operations. This role involves network design, configuration, troubleshooting, monitoring, project coordination, technical documentation, and customer support.

Key Responsibilities

• Design, engineer, and coordinate the integration of network protocols, switches, routers, wireless, voice, security, and video technologies.
• Perform daily configuration, troubleshooting, maintenance, and monitoring of network, voice, wireless, and firewall technologies.
• Support Cisco Catalyst Center and network monitoring tools such as SolarWinds.
• Troubleshoot network connectivity and performance issues and recommend solutions to improve reliability and efficiency.
• Manage and prioritize incidents and service requests using ServiceNow or other industry-standard ticketing systems.
• Monitor ticket workflows and ensure compliance with service-level agreements (SLAs).
• Provide authorized network access privileges to appropriate personnel.
• Maintain accurate technical documentation, configuration procedures, equipment inventories, and asset records.
• Lead, facilitate, and participate in IT projects, coordinating resources and collaborating with multiple technical teams.
• Support Cisco Call Manager, Unity system administration at the OS level, and Cisco Webex.
• Provide technical guidance, support, and training to IT teams.
• Communicate incident status, resolutions, and technical information effectively to customers, management, and stakeholders.
• Support special projects involving county agencies, municipalities, elected officials, and other stakeholders.
• Provide after-hours technical support as required and perform other related duties.

Required Skills and Experience

• Strong experience in IT systems analysis, design, and network infrastructure.
• Hands-on experience with Cisco switches, routers, and wireless equipment in a WAN environment.
• Knowledge of network protocols, including OSPF, BGP, and multicast.
• Experience with Cisco Catalyst Center and SolarWinds or similar network monitoring tools.
• Experience with network troubleshooting, configuration, maintenance, and performance monitoring.
• Knowledge of firewall technologies; experience with Palo Alto and Check Point is preferred.
• Experience with Cisco Call Manager, Unity, and Webex.
• Familiarity with ServiceNow or other IT ticketing systems.
• Strong documentation, asset management, incident management, and customer service skills.
• Ability to manage multiple IT projects, prioritize incidents, and work effectively across technical teams.

Minimum Qualifications

• Bachelor's degree in an associated field.
• Five (5) years of experience in IT systems analysis and design.
• Extensive knowledge of IT systems architecture, network design, configuration, and operations.
• Valid Florida driver's license and ability to travel within Client's location.
• Must be able to work onsite in Sanford, FL.

Preferred Qualifications

• Cisco networking and voice certifications or experience.
• Cisco CCNA certification preferred.
• Experience with Check Point and Palo Alto firewalls.
• Experience with server/storage and Microsoft environments.
• IT project management experience.

Additional Requirements

• Candidates must already be CJIS-certified or be able to complete the applicable CJIS requirements during the temporary assignment and before permanent conversion, subject to Client's approval.
• All employees must attend Client's required training programs.
• Must be able to provide after-hours support when necessary and work in office and field environments.