Network Controller

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Summary of Position:

Fugro Satellite Positioning Pte Ltd has an immediate opening in the Singapore office for a Network Controller. This position is responsible for monitoring and proactively supporting the daily operation of our Fugro Data Network, including Network Control Center (NCC), Remote sites and Satellite uplink sites. This includes monitoring and QC of the data collection, distribution and broadcast processes with minimum downtime. Also assists with customer support outside of normal daily working hours. It is a unique position where the employee is trained on the job. The employee works on rotating shift.

About the role:

Monitoring operation of the NCC (remote site data collection, central computer operation, data distribution and uplinking) and responding to data alarm conditions.

• Able to work rotating shifts in a 24/7 environment
• Fault isolating and resolution using internal and external resources
• Documenting all alarm conditions and actions
• Performing data archiving and plotting tasks
• Collating system performance statistics and assisting in the production of tables and graphs for reporting and system analyses
• Providing assistance during additions or changes to either the NCC or remote site computer and data communications equipment
• Assisting in the coordination of planned system outages with communications service providers and Fugro clients to minimize disruption to Fugro Satellite Positioning, Inc. services
• Assisting, where appropriate, with the preparation of Fugro Data Network documentation and reports
• Assisting in the maintenance and updating of NCC Operational Procedures
• Proposing new methods of operations for the NCC to improve productivity
• Provides customer support as appropriate
• Promptly responding to telephone calls, faxes, emails and their redistribution as required
• Observing NCC security and safety measures
• Creating brief memos, emails and occasional drawings using established office software

About you:

• Degree in computer networking systems or computer science preferred
• College coursework in information technology required
• Computer networking with other computer systems
• Good computer literacy and competence in the use of common office software packages like Windows and Red Hat operating systems

What we offer

Competitive salary with Annual Wage Supplement

Generous paid-leave

Career & training opportunities (international opportunities possible)

Company shuttle from various pick-up at MRT stations across Singapore

Collective health insurance and outpatient benefits;

Employee Assistance Programme (EAP) to provide help when you need extra support.

Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion.

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.