Network Data Analyst

Requirements:

• Have intermediate to strong experience in analyzing and interpreting telecommunication network data.
• Understand Performance Management (PM) data and network performance indicators/KPIs.
• Understand and analyze CDR (Call Detail Record) and xDR (Data/Experience Detail Record) data to identify usage patterns, service performance, and network issues.
• Have a good understanding of OSS/NMS (Operations Support System / Network Management System) and the data generated from network monitoring and management systems.
• Able to analyze network logs to identify errors, anomalies, service degradation, and potential network issues.
• Understand network traffic data and its relationship with network performance and customer experience.
• Able to correlate data from PM, CDR/xDR, OSS/NMS, network logs, and traffic sources to identify trends, anomalies, and performance issues.
• Familiar with time-series and event-based network data analysis.
• Able to perform data validation, cleansing, aggregation, and normalization before analysis.
• Strong analytical and problem-solving skills with attention to detail.
• Proficient in SQL for querying and analyzing large network datasets.
• Familiar with Python, Excel, or BI/Data Visualization tools for network data analysis and reporting.
• Able to communicate analytical findings and provide data-driven insights to technical/network teams.

Key Competency:

PM / CDR / xDR / OSS-NMS — Intermediate–Strong understanding of telecommunication network data sources, with the ability to analyze and correlate performance metrics, customer/service records, network management data, logs, and traffic data to identify network conditions and performance issues.