Network Engineer Associate Manager

About Us

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.

Job Description

Role Purpose:

Lead L3 network engineering for enterprise data-center, LAN, WAN, internet, partner and hybrid-cloud connectivity by defining network architecture, routing strategy, resilience, performance, capacity and technical standards. The role is accountable for resolving complex network problems, governing configuration and technology lifecycle, enabling network automation and equipping Network Operations L2 with approved procedures for stable daily operation.

Operational Management:

Ensure IT Infra Projects and BAUs are delivered in excelent quality and in time.

Ensure team members have individual performance plans.

Monitor team performance and conduct regular appraisals/mentoring/coaching.

Manage training and development team members.

Maintain the resilience of production environment from infrastructure to applications to support business continuity.

Follow standard procedures and common best practices as guidelines for maintaining the quality.

Integrate unit strategy, budget/FinOps & capacity; track unit cost (e.g., cost/transaction); set architecture standards

Develop the infrastructure strategy and multi-year roadmap.

Translate business growth, transaction forecasts, regulatory requirements, and application demand into infrastructure plans

Establish target architecture across cloud, database, network, compute, storage, virtualization, backup, and operating systems.

Standardize infrastructure patterns and reduce unnecessary technology variation.

Evaluate new technologies, vendors, platforms, and infrastructure modernization opportunities.

Ensure architecture decisions support availability, scalability, security, operability, and cost efficiency.

Establish engineering standards, reference architectures, and configuration baselines.

Determine team goals, setup plan and organize the action plans for the team to achieve.

Monitor and report on team progress towards achievements and deliverables of plans and strategies.

Ensure the team following the outlined procedures and best practices.

Define target architecture for on-premises & cloud network

Assess infrastructure requirements for new business systems.

Review server and system high-level and low-level designs.

Design high-availability solutions.

Standardize technology patterns across the organization.

Maintain technology roadmaps and reference architectures.

Standardize technology across the organization.

Ensure the health and availability of infrastructure components supporting critical services.

Lead L3 troubleshooting for complex network issue

Ensure recurring maintenance, patching, backup, certificate, firmware, and lifecycle activities are completed.

Monitor infrastructure backlogs, recurring failures, capacity risks, and operational exceptions.

Ensure operational activities meet SLA, security, audit, and regulatory requirements.

Maintain infrastructure disaster-recovery capabilities.

Participate in business-service DR exercises with SRE, applications, ITSM, and business owners.

Establish infrastructure capacity baselines and utilization thresholds.

Forecast demand for compute, memory, storage, and licenses.

Support risk assessments, audits, PCI DSS requirements, and security investigations.

Maintain infrastructure configuration standards and approved baselines.

Establish capacity and performance-management methodologies.

Forecast capacity using historical demand and business growth

Recommend rightsizing without compromising resilience.

Define end-of-life and end-of-support policies.

Develop upgrade, migration and replacement roadmaps.

Coordinate hardware refresh and operating-system upgrades.

Maintain baseline versions in controlled repositories.

Establish configuration-change and review procedures.

Define configuration-drift detection requirements.

Qualifications

Requirement and Skills

Knowledge

Leadership and management knowledge

ALTO product knowledge

Problem handling and management knowledge

Project management knowledge

IT Infrastructure Security knowledge

PCI DSS applicable to infrastructure, networks, logging, segmentation, vulnerability mgmt.

ISO 27001:2022 Annex A controls (cloud, supplier relationships, ICT readiness )

Network Architecture

Network Routing and switching

Network and Application Load Balancer

Firewall and Network Security

Network and Traffic Flow Design

TCP/IP Fundamental

Cloud Networking (AWS/GCP/Azure/etc)

DNS and GSLB

Network Automation

Product Knowledge

Knowledgeble on Data-center networking, Enterprise LAN and WAN, Routing and switching, Hybrid-cloud networking, Network segmentation, IP addressing and subnet governance, Network high availability, Network performance and capacity, Network-device lifecycle, and Network configuration management.

Skills and Abilities

Non-technical

Leadership and management skill

Comunication skill

Planning and setup strategy skill

Interpersonal skill

Problem handling skill

Analytical skill

managing crossdepartment collaboration

managing crossdepartment collaboration

Change Management

People Development & Coaching Skill

Technical

Network Routing Configuration (BGP, OSFP, RIP, etc)

Network Switching Configuration (VLAN, Inter-VLAN Routing, STP, etc)

Firewall and Network Security Features Configuration (Firewall Policy, WAF, IPSec VPN, SSL VPN, NAT)

Load Balancer Configuration (F5 LTM and GTM)

Packet Analyzer (Wireshark, TCPdump)

Network Automation and provisiong Tools (Terraform/Ansible)

AWS Networking Configuration (VPC Network, Transit gateway, VPN Gateway, Direct Connect)

GCP Networking Configuration (VPC Network, VPN Gateway, Direct Connect)

Experience

8-12 years on Network Engineer fields and handling team.

Strong routing, switching, WAN and data-center experience.

Experience with hybrid-cloud connectivity.

Experience leading complex incidents and technical RCA.

Experience with network performance and capacity management.

Experience with high-availability and DR network design.

Banking, payment switching or regulated-industry experience is highly desirable.

Qualifications

Bachelor's degree in computer science, information technology, engineering or equivalent experience.

Related Certification (ITIL 4 Managing Professional (ITIL practice alignment) Cisco CCNP or CCIE. Juniper JNCIP or JNCIE. Cloud-networking certifications F5 or equivalent application-delivery certification. Fortinet, Palo Alto or equivalent security certification where firewalls are in scope.

Skills
Network Automation and provisiongFirewall and Network SecurityNetwork SwitchingNetwork Routing