Network Engineer

ResponsibilitiesThe Network Engineer or IT Infrastructure Operations Engineer is responsible for executing operational tasks across network, server, and cloud environments based on Client-defined runbooks and instructions, including 24/7 on-call support for critical incidents.

Operational Tasks:

• Execute routine operational tasks and system health checks.
• Adjust cloud service limits/quotas based on authorized Client requests.
• Review and update asset inventory.
• Prepare and maintain ISO 27001:2022 documentation in coordination with audit teams.

Network Operations

• Create/modify DNS records (e.g., AWS Route 53).
• Perform routing, port changes, and other approved network configurations.
• Operate FortiGate, Aruba, HP, Cisco devices (Switches, Routers, Wireless Controllers, AP, ClearPass).
• Support Firewall, WAF, SD-WAN, and SASE operations.

Server Operations

• Operate Dell, HP, Synology, and Microsoft server equipment.
• Support ESXi, Linux, Hyper-V, and VMware environments.
• Execute backup tasks (NAS, QNAP, Veeam).
• Perform DR-Site tasks as directed.

Cloud Operations

• Operate AWS, M365, and Google Cloud services at a basic operational level following Client instructions.

Incident Response

• Execute runbooks and initial response actions provided by the Client.
• Perform diagnostic or remediation commands as directed.
• Note: Troubleshooting and RCA remain Client responsibilities.

Change Execution

• Implement infrastructure changes using Client-provided Isac templates.
• Execute patching and updates per approved change schedules.

Cost Control

• Perform Client-defined cost optimization tasks, such as shutting down non-production resources.

Security Configuration

• Modify IAM roles, policies, and permissions as authorized.
• Update Security Group and ACL rules based on Client instructions.

Backup & Recovery

• Check backup job statuses according to Client procedures.
• Execute test restore activities per Client schedule.