Network Engineer

Network Engineer – OSS & User Experience Performance

Job Summary

We are looking for a Network Engineer with experience in OSS KPI and User Experience KPI analysis to support network performance and optimization activities. The role will focus on identifying worst-performing cells, analyzing network and user experience performance, conducting coverage analysis using MR data, and analyzing crowd-sourced and raw network data to identify issues and recommend solutions.

Key Responsibilities

• Analyze OSS performance KPIs to identify worst-performing cells and network performance issues.
• Conduct root-cause analysis and recommend solutions to improve cell and network performance.
• Analyze User Experience KPIs and identify opportunities to improve user experience performance and scoring.
• Analyze crowd-sourced data, raw source data, and metadata to identify network performance issues and user experience gaps.
• Conduct network coverage analysis using MR data and identify appropriate resolutions.
• Correlate OSS KPI, User Experience KPI, coverage, and MR data to identify performance issues and optimization opportunities.
• Provide data-driven recommendations and solutions to improve network performance and user experience.
• Proactively investigate network performance challenges and work with the relevant teams to drive resolution.

Qualifications

• Experience in OSS KPI and User Experience KPI analysis.
• Experience analyzing crowd-sourced data, raw source data, and metadata.
• Experience with MR (Measurement Report) data analysis for network coverage analysis.
• Experience in worst-cell performance analysis and network optimization.
• Strong analytical and problem-solving skills.
• Ability to identify network performance issues and provide appropriate solutions.
• Good teamwork and communication skills.
• Proactive and solution-oriented approach to resolving technical challenges.
• Experience working with the Globe CSP program is preferred.