Network Engineer

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Competitive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Design, implement, maintain, and optimize enterprise network infrastructure, ensuring high availability, performance, and security.
• Configure, manage, and troubleshoot routing and switching technologies across LAN, WAN, WLAN, and data center environments.
• Administer and support network devices including routers, switches, firewalls, wireless controllers, and access points from vendors such as Cisco, Juniper, Fortinet, Palo Alto, and Aruba.
• Manage and maintain Cisco and Aruba wireless infrastructure, including wireless controllers, access points, RF optimization, and wireless security.
• Monitor network performance, identify bottlenecks, and implement solutions to improve reliability and efficiency.
• Lead and execute network-related projects, including network upgrades, migrations, deployments, and infrastructure expansion initiatives.
• Perform advanced troubleshooting and root cause analysis for network incidents, ensuring timely resolution and minimal business impact.
• Develop and maintain network architecture diagrams, technical documentation, standard operating procedures, and configuration records.
• Implement and enforce network security best practices, including firewall policies, access controls, VPNs, and network segmentation.
• Collaborate with cross-functional teams, vendors, and service providers to support business and operational requirements.
• Evaluate emerging networking technologies and provide recommendations for infrastructure improvements and modernization.
• Participate in capacity planning, disaster recovery planning, and business continuity initiatives.
• Provide technical guidance and mentorship to junior network engineers and operations personnel.
• Ensure compliance with organizational standards, security policies, and industry best practices.

Who are we looking for?

• Completed at least 2 years in college, or a graduate of BS Electronics and Communications Engineering degree, Computer Engineering, IT or its equivalent.
• At least 3-5 years of hands-on network engineering experience in an enterprise environment.
• Advanced knowledge of network devices and network architecture.
• Deep understanding of routing, switching, and network protocols.
• Experience with enterprise networking platforms such as Cisco, Juniper, Fortinet, and Palo Alto.
• Advanced knowledge of Cisco and Aruba wireless controllers and access points.
• Strong analytical and critical thinking skills.
• Ability to work independently on large-scale network projects.
• Preferably CCNA or CCNP certified.
• Preferably with BPO experience.
• Willing to work on a shifting schedule, including weekends as needed.