Network Engineer

Role & responsibilities

• 5+ years of hands-on experience in networking, routing, and switching.
• Deep knowledge of protocols: IPSEC, HSRP, BGP, OSPF, RIPV2, 802.11, QoS, and other L2/L3 technologies.
• Strong understanding of OSI and TCP/IP models.
• Experience in HLD/LLD network design, planning, and implementation.
• Solid experience with IPv4/IPv6 migration, addressing, and policies.
• Strong understanding of routing & switching platforms (Cisco focus).
• Experience with Palo Alto firewalls, VPNs, SDWAN, remote troubleshooting, and complex problem resolution.
• Knowledge of Cisco ISE, RADIUS authentication, and 802.1X.
• Experience with Global Protect VPN support (policy + client troubleshooting).
• Familiarity with ITIL processes: SLAs, incident/change/release management.
• Experience using ticketing systems (ServiceNow, Remedy).
• Strong written and verbal communication skills.

Preferred candidate profile

Formal education: A Bachelor's degree (BE/BTech/MCA & MBA) in Computer Science, Engineering, Information Systems Management

Professional experience in years: Proven industry experience (5 8 years)

Defined competencies:

Should possess very good knowledge in the areas of :

• Design, configure, and install network systems while enforcing standards and best practices.
• Implement new solutions and enhance the resilience of the current network.
• Maximize network performance through monitoring, root-cause analysis, upgrades, and optimization.
• Perform fault investigations in LAN/WAN environments using data from multiple tools.
• Secure network systems through strong policies, access control, and continuous monitoring.
• Administer firewall environments according to IT security policies.
• Prepare and analyse network operational reports.
• Upgrade network appliances to stable firmware releases and maintain compliance.
• Configure routing/switching devices, firewalls, and IP telephony services.
• Provide remote support to onsite engineers and end users during installations or issues.
• Perform remote diagnostics and troubleshooting during deployments.
• Conduct capacity management and auditing of IP addressing and hosted data center resources.
• Collaborate closely with project management, L3 engineers, and the service desk.
• Communicate with customers for initial requirements and technical clarifications.
• Manage media capacity, run health checks, resolve alerts, and monitor system security.
• Support network security assessments and post-assessment activities.

Preferable (Nice to have) skill

• Relevant professional certifications, such as ITIL, CCNP, CWNP certifications

Other Skills

• Ability to quickly understand complex concepts and use technology for modeling, analysis, or automation.
• Strong communication skills, capable of explaining complex topics to technical and non-technical audiences.
• Strong teamwork mindset with excellent customer service, negotiation, listening, and problemsolving abilities.