Network Engineer

Company: Blue Ridge Communications

Hybrid WFH Shift: Monday-Friday, 8AM-5PM plus on call rotation

Pencor and its subsidiaries are Equal Opportunity Employers Duties Include

• Researching, designing, implementing and troubleshooting Blue Ridge Internet, Phone and IP Video solutions along with core Networking and Security

• DOCSIS, PON/FTTH, Cisco, Calix, Harmonic, Palo Alto, eero, etc.

• Deploying and configuring network equipment

• Cisco, Calix, Harmonic, Palo Alto, Servers and VMWare

• Providing a high level of technical understandingof Blue Ridge deployed technologies and services

• Interacting with hardware and software vendors for technical support when required and using escalation standards and personal judgment to ensure the timely resolution of issues

• Providing training and support for employees

• Accepting and resolving escalated trouble tickets from our Level II Tech Support

• Managing time-sensitive projects effectively and efficiently

• Participating in weekly On-Call shift rotation

• Other duties as assigned

Required Qualifications, Knowledge And Skills

• Degree in Networking Technology, Electrical Engineering, Computer Science, or Telecommunications OR 5-10 years of industry experience

• Established residency in Pennsylvania

• Valid PA Driver's License and good driving record

• Experience with Cisco and service provider hardware and software

• Cisco Swithching/Routing/CMTS, Calix,PON, Harmonic DOCSIS/PON, Palo Alto

• Experience with Windows Server, Linux and Unix (Solaris) Operating Systems

• Thorough knowledge of configuration and troubleshooting dynamic routing protocols

• Understanding TCP/IP, VLANs, VRFs, EVPN, BGP and OSFP

• Network Technology Fundamentals and experience with Cisco IOS, IOS-XE and IOS-XR

• Cisco CCNA and/or CCNP Certifications or equivalent

• Exceptional Communication Skills - Oral and Written

• Excellent Troubleshooting skills

• Excellent Organization & Time Management Skills

• Availability to troubleshoot and resolve issues during off-work hours and/or extended hours to ensure project/outage needs are addressed

• Ability to learn all aspects of our Networking Engineering and Operations responsibilities, including Optical and RF design, as well as IP Video solution architecture

Preferred Knowledge And Skills

• Understanding of HFC Cable Plant, RF Spectrum, and Cable Provider Headend configuration
• Understanding of DOCSIS standards, CMTS, and Cable Modems
• Understanding of Calix and/or Harmonic XGS-PON solutions and architecture
• Computer scripting skills for routine task automation: Python, Ansible
• Understanding key aspects of Network Security, including Risk Assessment and Security Policies
• Experience with various security tools, system logs, and packet captures, including Syslog, XDR, SIEM, IDS/IPS, and Vulnerability scanners
• Experience with Firewall principles and Access Lists

INDHP