Network Engineer

Key Responsibilities

·       Support the operation and maintenance of enterprise LAN, WAN, wireless, data center, cloud-connected, and SD-WAN environments.

·       Provide hands-on network support for APAC sites, infrastructure projects, and business initiatives.

·       Configure and deploy network equipment using approved designs, standards, and implementation procedures.

·       Maintain and tune network monitoring systems, including device onboarding, alert thresholds, dashboards, and notification rules, to improve visibility and reduce unnecessary alerts.

·       Perform network maintenance, software upgrades, hardware replacements, and technology lifecycle activities.

·       Troubleshoot connectivity, routing, switching, wireless, and network performance issues.

·       Prepare implementation plans, validation steps, rollback procedures, and change records with guidance from senior engineers when needed.

·       Create and maintain network diagrams, device configurations, inventories, operational procedures, and troubleshooting documentation.

·       Coordinate activities with telecommunications carriers, equipment vendors, structured cabling contractors, and on-site support resources.

·       Participate in a global on-call rotation and follow-the-sun operational support model.

·       Escalate complex technical issues and communicate status clearly.

Required Qualifications

·       Approximately 4 to 5 years of experience supporting enterprise network infrastructure and operations.

·       CCNA-level knowledge of routing, switching, and TCP/IP networking fundamentals.

·       Working knowledge of Layer 2 and Layer 3 networking, VLANs, 802.1Q trunking, port channels, Spanning Tree, EIGRP, and basic BGP concepts.

·       Experience supporting enterprise campus, WAN, data center, or wireless network environments.

·       Familiarity with network monitoring, incident management, and change management processes.

·       Ability to create and maintain clear technical documentation, diagrams, implementation procedures, and troubleshooting notes.

·       Ability to organize assigned work, manage multiple priorities, and escalate issues appropriately.

·       Strong collaboration, communication, problem-solving, and organizational skills.

·       Fluent written and verbal English communication skills.

Preferred Qualifications

·       Experience using AI-assisted tools for network troubleshooting, log and configuration analysis, documentation, automation, or other network engineering tasks.

·       Experience supporting Aruba wireless technologies.

·       Familiarity with SD-WAN technologies, including HPE Aruba Networking EdgeConnect, formerly Silver Peak.

·       Familiarity with Aruba ClearPass or other network access control technologies.

·       Exposure to AWS networking, cloud routing, Direct Connect, Transit Gateway, or hybrid cloud connectivity.

·       Familiarity with F5 load-balancing technologies.

·       Experience supporting network segmentation or access-control initiatives.

·       Experience supporting manufacturing, laboratory, research, or other business-critical environments.

Education and Certifications

·       Cisco CCNA certification or equivalent knowledge and experience.

·       Additional Cisco, Aruba, AWS, or other relevant technical certifications are beneficial.