Network Engineer

Key Responsibilities:

• Manage and maintain routers, switches, Wireless and firewalls across the enterprise network.
• Strong experience designing and managing large-scale network infrastructure.
• Perform backup and restoration of network devices to ensure business continuity.
• Monitor network devices using ManageEngine OpManager and other tools like Nagios or SolarWinds.
• Allocate and manage bandwidth (B/W) across network segments.
• Assist in network or security hardware/software refresh, including setup and configuration.
• Manage firewall operations (15 firewalls) and ensure security compliance.
• Oversee proxy management for Blue Coat Proxy until decommission.
• Maintain and monitor Cisco Routers, Cisco Switches and Cisco Access Points
• Apply IOS updates or patching for network devices.
• Utilize ITSM tools such as BMC Helix or ServiceNow for incident, change, and problem management.
• Respond promptly to high-priority incidents and outages, ensuring quick resolution and minimal downtime.
• Participate in Change Management and Problem Management processes for network updates and recurring issues.
• Maintain detailed documentation for configurations, procedures, and incident resolutions.
• Knowledge management Creation/Modification of SOP/KBs
• Work in a 24x7 service window with rotational shifts.

Technical Requirements:

• Networking Devices: Cisco Routers, Switches, WiFi Access Points, WLC, SD WAN
• Monitoring Tools: ManageEngine OpManager, Nagios, SolarWinds
• Patch Management: ManageEngine Patch Manager Plus or any similar tool
• ITSM Tools: BMC Helix, ServiceNow
• Protocols: TCP/IP, DNS, DHCP, BGP, OSPF, MPLS, and routing technologies
• Backup & Restoration: Network device configuration backups

Preferred Qualifications:

• Certifications: CCNA, CCNP, or equivalent
• Experience with Panorama for firewall management
• Familiarity with network security best practices
• Knowledge of cloud networking (AWS/Azure) is a plus

Education Qualification:

• Graduate/Post Graduate in Computer Science, Information Technology, Electronics, or related field.