Network Engineer

Job Role- Network Engineer

Location: Thane, Maharashtra
Experience: Minimum 4 Years

We are looking for an experienced Network Engineer with a minimum of 4 years of hands-on experience in network implementation, troubleshooting, monitoring, and customer support. The candidate should have strong fundamentals in LAN/WAN, TCP/IP, routing, switching, network security, and network troubleshooting.

The role will involve remote and on-site support, network device configuration, troubleshooting connectivity and routing issues, coordinating with customers and internal teams, and maintaining network performance and availability.

Key Responsibilities

• Perform network troubleshooting and provide technical guidance to customers.
• Configure, monitor, maintain, and troubleshoot LAN/WAN connectivity.
• Install, configure, and troubleshoot network devices such as routers, switches, firewalls, access points, and related networking equipment.
• Configure and troubleshoot Cisco IOS/IOS-XE-based routers and switches.
• Monitor network performance, availability, bandwidth utilization, latency, packet loss, and connectivity.
• Use Console Cable, PuTTY, SSH, and Telnet for device configuration, monitoring, and troubleshooting.
• Demonstrate strong working knowledge of networking concepts, TCP/IP, OSI model, subnetting, VLANs, and network protocols.
• Troubleshoot routing-related issues involving BGP, EIGRP, OSPF, and Static Routing.
• Perform basic to intermediate troubleshooting of BGP peering, neighbor relationships, route advertisement, route selection, and routing table issues.
• Configure and troubleshoot VLANs, trunk ports, access ports, and inter-VLAN routing.
• Troubleshoot common Layer 2 and Layer 3 issues including ARP, MAC address learning, STP, routing tables, and IP connectivity.
• Perform basic configuration and troubleshooting of DHCP, DNS, NAT, and ACLs.
• Troubleshoot network connectivity using tools such as Ping, Traceroute/Tracert, IPConfig/Ifconfig, NSLookup, ARP, and Netstat.
• Identify and troubleshoot issues related to packet loss, latency, network loops, interface errors, duplex/speed mismatches, and link failures.
• Perform network device health checks and verify interface status, CPU/memory utilization, logs, and alarms.
• Visit client locations to resolve escalations and provide on-site technical support.
• Perform field-level network support activities as per client requirements.
• Assist with network device installation, replacement, commissioning, and configuration.
• Support network migration, upgrades, and configuration changes as required.
• Coordinate with ISPs, vendors, internal teams, and customers for timely resolution of network issues.
• Raise and follow up with ISP/vendor support teams for circuit, hardware, and connectivity-related issues.
• Maintain accurate documentation of network configurations, IP addresses, device details, troubleshooting activities, incidents, and site visits.
• Follow change-management and escalation procedures while implementing network changes.
• Ensure network issues are resolved within defined SLA timelines.
• Provide regular updates to customers and internal stakeholders regarding ongoing incidents and resolutions.
• Participate in preventive maintenance activities and network health checks.
• Assist senior engineers in network design, implementation, optimization, and troubleshooting activities.

Required Technical Skills

• Minimum 4 years of experience in Network Engineering / Network Support.
• Strong understanding of LAN, WAN, TCP/IP, OSI model, Ethernet, and networking fundamentals.
• Hands-on experience with routers, switches, firewalls, and network connectivity devices.
• Hands-on experience with Cisco IOS/IOS-XE operating systems and CLI-based configuration and troubleshooting.
• Working knowledge of IPv4, subnetting, CIDR, private/public IP addressing, and default gateways.
• Hands-on knowledge of VLAN, Trunking, STP, Inter-VLAN Routing, ARP, and MAC address tables.
• Basic to intermediate troubleshooting knowledge of:
• BGP
• EIGRP
• OSPF
• Static Routing
• Default Routing
• Working knowledge of BGP fundamentals including eBGP/iBGP, BGP neighbors/peering, AS numbers, route advertisement, route filtering, next-hop, and basic BGP troubleshooting.
• Working knowledge of DHCP, DNS, NAT, ACL, and basic network security concepts.
• Hands-on experience using Console Cable, PuTTY, SSH, and Telnet.
• Knowledge of network troubleshooting commands and diagnostic tools.
• Ability to analyze routing tables, interface statistics, logs, and network alerts.
• Understanding of WAN technologies and ISP connectivity.
• Knowledge of VPN concepts and basic troubleshooting will be an added advantage.
• Exposure to network monitoring tools such as PRTG, SolarWinds, Zabbix, Nagios, or similar tools is desirable.
• Experience with Cisco networking equipment and Cisco IOS/IOS-XE is preferred.
• CCNA certification or equivalent networking knowledge will be an advantage.

Soft Skills

• Strong troubleshooting and problem-solving skills.
• Good analytical and logical thinking.
• Good verbal and written communication skills.
• Strong customer-handling and interpersonal skills.
• Ability to work independently as well as coordinate effectively with internal teams.
• Ability to handle multiple incidents and prioritize issues based on business impact.
• Willingness to travel to client locations for on-site support.
• Ability to work under pressure and meet defined SLA timelines.
• Strong documentation and reporting skills.

Qualification

• Bachelor's degree/Diploma in Computer Science, Information Technology, Electronics, Networking, or a related field.
• CCNA or equivalent networking certification is preferred.

Preferred Experience

Experience in an NOC, Network Operations, Managed Services, ISP, System Integrator, or Enterprise Network environment will be an added advantage

Pay: ₹400,000.00 - ₹600,000.00 per year

Work Location: In person