Network engineer

Job Descriptions

Location : Malaysia

Providing daily IT Infrastructure/Operations support covering systems software, networks, servers, and end-user terminals through IT Helpdesk, Remote and Onsite Support.

Configure and maintain Customer’s server hardware and virtual machines (on-premises and cloud), storage appliances and network equipment like Routers/Firewalls/Switches/VPN/Wireless etc.

Assist in the development of infrastructure designs for IT services based on technical requirements and standard IT offerings.

Manage and support Windows OS and Windows Server Environments.

Support and execute pro-active improvements by assessing past problems and current weaknesses in the existing system and/or infrastructure.

Involved in applying formal change management, incident management, and problem management process.

Provide administrative support in checklists/reports

Perform system/database setup, patching, backup, DR and automate tasks.

Other ad-hoc assigned duties

Troubleshoot and resolve infrastructure and IT system issues.

Support data migration, integration, monitoring, security and compliance.

Participate in system integration, UAT/FAT/SAT, deployment, staging, and production setup.

Work with services such as AD, NMS, ClearPass, MFA/2FA, KMS, Antivirus, Patch Management, MDM.

Requirements:

Academic qualification in Information Technology or any relevant discipline.

Hands-on experience with Windows environment

Good Knowledge of Microsoft-related activities and require technical qualifications

Possess good interpersonal and communication skills

Independent and able to work with all levels of personnel

Able to work within tight timelines with good prioritization skills

Good analytical and problem-solving

Hands-on knowledge for Cloud Platform – MS Azure, especially Entra, M365 Security etc will be an advantage