Network Engineer

Duties and Responsibilities

• Design, configure, and maintain routers, switches, firewalls, and load balancers across data center and corporate environments.
• Implement and maintain network segmentation to isolate game servers, payment systems, and corporate networks per security policy.
• Monitor network performance and availability, proactively identifying and resolving bottlenecks or outages.
• Manage firewall rule requests, changes, and periodic rule-base reviews per the change management process.
• Support DDoS mitigation and network security controls protecting internet-facing gaming infrastructure.
• Configure and maintain VPN and remote access infrastructure for employees and third parties.
• Troubleshoot network-related incidents affecting game availability, latency, or connectivity, coordinating with server and application teams.
• Maintain accurate network diagrams, IP address management (IPAM), and configuration documentation.
• Support network capacity planning and upgrades to accommodate peak gaming traffic and new market launches.
• Participate in the on-call rotation to support production network infrastructure.

Key Performance Indicators/ Key Success Factors

• Network uptime and availability percentage against SLA.
• Mean time to resolve network incidents.
• Firewall rule review compliance rate.
• Network latency and performance against defined thresholds for game traffic.
• Number of security incidents attributable to network misconfiguration, targeted at zero.