Network Engineer

About the Role

The Network Engineer II is responsible for providing advanced network support across the organization. This role collaborates with Technology teams and business partners to define network strategies, develop long-term infrastructure plans, and ensure network functionality supports organizational needs. The position has a significant impact on technology operations, infrastructure performance, resource management, business continuity, and the organization's reputation. The ideal candidate brings strong technical expertise, sound judgment, and the ability to independently manage complex network initiatives.

Responsibilities

• Provide advanced network support and lead the resolution of complex technical issues, including directing troubleshooting efforts by junior team members.
• Collaborate with Technology leadership and business partners to prioritize network projects and infrastructure initiatives.
• Design, implement, maintain, and support network communications infrastructure, including LAN and WAN systems.
• Troubleshoot network and application issues, identify root causes, and resolve connectivity and performance problems.
• Identify, investigate, and resolve network security issues and vulnerabilities.
• Coordinate infrastructure patching activities, assess vulnerabilities, and manage remediation schedules.
• Maintain network diagrams, technical documentation, departmental procedures, and reporting.
• Serve as a liaison with vendors and external support personnel for assigned systems and platforms.
• Participate in change control processes, meetings, and implementation activities in accordance with established procedures.
• Lead complex infrastructure projects, strategic initiatives, and network upgrades.
• Collaborate with Technology teams, the Project Management Office, business units, and external partners to deliver network solutions.
• Exercise independent judgment when managing assignments, determining appropriate procedures, and making decisions within the scope of the role.
• Determine when to escalate complex issues or consult management and other stakeholders.
• Work standard day-shift hours, with occasional after-hours and weekend support as needed.
• Perform other related duties and projects as assigned.

Qualifications

• Five years of job-related experience, with relevant Technology or network infrastructure experience.

Required Skills

• Strong knowledge of network infrastructure, including routing, switching, IP addressing, load balancing, VoIP, wireless technologies, and firewalls.
• Experience with network analysis, protocols, architecture, reporting, and troubleshooting tools.
• Strong understanding of network hardware, software, end-user devices, and related technologies.
• Knowledge of network security, patching methodologies, and vulnerability remediation.
• Ability to distinguish between network-related and application-related issues.
• Experience managing network projects, infrastructure changes, and vendor relationships.