Network Engineer (L1 & L2 Support)

About the role

We are looking for a Network Engineer to join our IT team. The role focuses on L1/L2 network operations and support, including troubleshooting, incident resolution, network changes, maintenance and supporting network-related projects.

What You'll Do ?

• Provide L1/L2 support for LAN/WAN, Firewall and Proxy services.
• Troubleshoot network incidents and ensure issues are resolved within agreed SLA.
• Perform root cause analysis and follow up on recurring network issues.
• Carry out approved network configurations, changes, upgrades and testing.
• Monitor network health, logs, performance and capacity.
• Perform scheduled patching, preventive maintenance and security remediation.
• Support assigned network migration and project activities.
• Participate in disaster recovery testing and knowledge transfer activities.
• Maintain technical documentation and update knowledge articles where required.

Who We're Looking For ?

• A Bachelor's Degree in Computer Science, IT, Networking or related field.
• CCNA/CCNP or relevant networking certification is an added advantage, but not compulsory.
• Fluency in Mandarin language as part of the job nature requirements.
• At least 3 years of experience in Network Engineering or Network Support.
• Hands-on knowledge of LAN/WAN, Routing & Switching, Firewall and Proxy.

Why Aspiro ?

• Perks: Flexi wellness allowance, vibrant office environment and more.
• Feel Comfortable: Enjoy the flexibility of smart-casual attire.
• Comprehensive Support: EPF, SOCSO, EIS and ongoing training to help you succeed.
• Accessible to public transport: Our office is located at UOA Business Park (opposite Subang Jaya LRT station)

About us

Join Aspiro, a top MSC Status company and one of "Top 3 Most Preferred Employers in Malaysia Shared Services" Graduan Awards. At Aspiro we value creativity, personal growth, and innovation.

Ready to make an impact? Explore more at www.aspiro.co and apply now to level up your career with us!”