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Network Engineer L2

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Onsite

Network Engineer L2

Tech Mahindra

Network Engineer L2

Skills

ITILChange Management

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹400,000 – ₹900,000 / year

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

18 August 2026

What they need


Network & Security Engineer- L2 Job Description,

Experience - 4 to 7 Years

Job Description:

Roles & Responsibilities:

  • Manage the clients Network and Security devices remotely.
  • Troubleshooting Routing, Switching & Security issues.
  • Adapt/Suggest any Network design changes as and when needed.
  • Responding to emergency situations and performing effective troubleshooting during production outages. Lead and manage the incident calls. Escalate the issues to OEMs/Vendors.
  • Troubleshoot all networking problems to ensure minimum downtime & maximum availability.
  • Perform Change Management and Incident management as per the process.
  • Documentation for all the technologies used for customers setup.
  • Ability to create accurate network diagrams and documentation for designing and planning network communication systems.
  • Ready to work in 24*7 Shifts and able to manage the shift independently.
  • Work independently with minimum or no supervision
  • Lead and mentor L1 team members

Experience and Skill must require (Essential):

  • 4 to 7 years of prior relevant experience in switching, routing, and firewall
  • Knowledge and experience installing and supporting Palo Alto Security Appliances (minimum 3 years).
  • Palo Alto Networks certification preferred PCNSA or PCNSE.
  • Palo Alto expertise in design, configuration, migrations, tuning and customisation of features.
  • Thorough knowledge of Panorama, WildFire, Global Protect VPN.
  • Fortinet Firewall Experience is desired.
  • Considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 9K Series Switches, Cisco Routers, WLC and Cisco ISE.
  • CCNP Certified (Minimum Routing and Switching) certified (or higher).
  • Knowledge of BGP, OSPF, EIGRP, STP, TRUNKS, VLANs, Port-Channel, Static routing, HSRP, VRRP, MST
  • Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping/ QoS, VPN
  • Considerable knowledge and experience in Site-To-Site VPN and RA VPN technology, VSS and VPC
  • Familiarity with Data Centre environment and hosted deployments/cloud
  • Experience of supporting clients remotely and face to face
  • Experience with Wireshark or other protocol analyzer
  • Excellent communication skills both written and verbal
  • Must be flexible to work outside of business hours as per business requirements.
  • Needs to be able to remain calm under pressure and ensure a logical thought process is maintained.
  • Should have the ability to investigate complex WAN and Datacenter LAN issues in a multiproduct environment, Ability to handle complex network issues independently.
  • Should have exposure to ITIL practices.
  • Strong vendor management skills needed.
  • Should have passion towards new trends in technology.

Network Products Experience:

Classification: Company Internal

  • Cisco Routers 8300, 4400, 4300, ASR1K
  • Cisco Switches 9500, 9400, 9300, 4500, 3800, 2900
  • Cisco WLC 9800, Access Points 9120, 3802, 2802
  • Palo Alto Firewalls PA-3200, PA-1400, VM Firewalls
  • NMS - Solarwinds, Kiwi Syslog and Netflow Analyzer

Please share updated resume with professional photo on the resume and for more details WHATSAPP on 7768964134 (Sharon Daniel)

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