Platzeirung Career
Network Engineer L2
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹800,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
28 August 2026
What they need
Role & responsibilities
- Handling Versa-related operational issues
Troubleshooting Versa SD-WAN issues
Analyzing service degradation or outages
Performing preliminary diagnostics and coordinating deeper investigations
- TAC Case Management
Raising support cases with Versa TAC team for product-related faults
Ensuring timely follow-ups, escalation handling, and closure of TAC cases
Maintaining documentation and RCA records for all TAC interactions
- SD-WAN & Security Policy Modifications
Implementing change requests for SD-WAN fabric, routing, segmentation, and overlays
Customizing or updating security policies, URL filtering rules, threat-prevention rulesets, or firewall configurations within the Versa solution
Coordinating planned change windows and ensuring adherence to Kotaks change management processes
Location - Mumbai ( BKC)
WM - WFO
WD - Mon - Sat 10 am to 6 pm
Salary - 5th of every month
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