Network Engineer | Clark Site

Are you ready to make an impact? Join Infosys BPM as a Network Engineer in Clark and jumpstart your career!
About the role
We are seeking a skilled Network Engineer with strong hands-on experience in Cisco network technologies to support the design, deployment, and operations of a high-traffic enterprise network environment. In this role, you will be responsible for maintaining network performance, availability, security, and compliance. You will work closely with IT support and operations teams while serving as an escalation point for network-related incidents.

WHAT WILL YOU BE DOING:

• Configure, troubleshoot, and maintain enterprise IT network infrastructure
• Support Cisco routing and switching technologies across a high-availability network environment
• Install, configure, and support Cisco network and security devices, including Cisco ASA, Cisco Firepower, IPS, routers, switches, and Cisco AnyConnect
• Manage and support Proxy infrastructure and Check Point firewall appliances
• Maintain network security and compliance by applying security patches, performing IOS upgrades and updates, reviewing audit and security logs, enforcing access controls, and updating network security guidelines
• Participate in internal, external, and client security audits, including identifying, tracking, and remediating security risks and audit findings
• Monitor and assess network performance to meet business and operational requirements
• Identify network performance issues and recommend appropriate corrective actions
• Support network capacity planning, hardware and software upgrades, and technology refresh and replacement initiatives
• Follow ITIL best practices for Capacity Management, Change Management, Incident Management, and Vendor Management
• Participate in disaster recovery operations and testing as required
• Provide 24x7 operational support, with flexibility to work nights and weekends
• Act as an escalation point for network-related incidents and resolve issues effectively in high-pressure situations
• Create and maintain accurate network diagrams, technical documentation, and networking and performance reports
• Ensure that documentation supports network design, planning, and operational continuity

WHAT WE ARE LOOKING FOR:

• Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a related field
• At least 4 to 5 years of hands-on experience in network administration and support roles
• Experience working in enterprise or high-availability network environments
• Strong hands-on experience with Cisco routing and switching technologies
• Experience supporting Cisco ASA, Cisco Firepower, IPS, routers, switches, and Cisco AnyConnect
• Working knowledge of Proxy infrastructure and Check Point firewall appliances
• Strong understanding of network security, access controls, patching, IOS upgrades, audit logs, and security compliance
• Knowledge of ITIL practices, including Capacity Management, Change Management, Incident Management, and Vendor Management
• Excellent communication, analytical, documentation, and problem-solving skills
• Ability to work effectively in high-pressure situations and handle escalated network incidents
• Must hold an active Cisco Certified Network Associate (CCNA) certification
• Must hold an active Cisco Certified Network Professional (CCNP) certification
• Must be willing to work in Clark
• Must be amenable to providing 24x7 operational support, including night and weekend work when required

What we offer:

At INFOSYS BPM LIMITED Philippine Branch, we are committed to providing our employees with a supportive and rewarding work environment. This includes competitive salary and benefits, opportunities for professional development, and a range of wellness initiatives to support your overall well-being. We encourage a healthy work-life balance and offer flexible working arrangements to help you thrive in your career.

About us

INFOSYS BPM LIMITED Philippine Branch is a leading global provider of business process management services. As a subsidiary of Infosys, one of the world's largest consulting and technology companies, we leverage our deep industry expertise and innovative solutions to help our clients achieve their business objectives. With a strong presence in the Philippines, we are dedicated to driving sustainable growth and creating value for our stakeholders.

If you are excited about this opportunity and believe you have the skills and experience to succeed, we encourage you to apply now.

“We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines”