Network Engineer -T3

Job Preview: Network Engineer

• Role : Network Engineer Tier-3
• Designation : Engineer Networking
• Work Location: Mangalore
• Shift: 9 hours per day (rotational shift)

Role Overview:

We are seeking a highly skilled and driven Senior Networking Engineer to join our team. This role demands a deep understanding of network infrastructure, along with hands-on expertise in WiFi technologies, including Ruckus, Cambium Networks, and MikroTik equipment. The ideal candidate should possess a proficiency level equivalent to or exceeding CCNA, with proven experience in network troubleshooting, maintenance, and configuration.

Required Qualifications:

• Education: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers and
• Technical Skills:
• Strong knowledge of networking principles (OSI model, TCP/IP, DNS, DHCP, VLANs, etc.).
• Proficiency in WiFi networking concepts and best practices.
• Expertise in network troubleshooting tools and techniques.
• Preferred Skills:
• Hands-on experience in network configuration and management.
• Familiarity with network monitoring tools.
• Basic knowledge of scripting or automation to optimize network tasks.
• Soft Skills:
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Must Requirements:
• Must be willing to work in a fixed USA Day shift, including weekends.
• Must be skilled in outbound customer calls and handling inbound calls from field techs and CS agents.

Key Responsibilities:

• Network Maintenance & Support:
• Assist in configuring, deploying, and managing WiFi networks using Ruckus, Cambium Networks, and MikroTik equipment.
• Monitor network performance and troubleshoot issues to ensure reliable and secure connectivity.
• Support senior network engineers in maintaining network infrastructure, including routers, switches, and access points.
• Network Configuration:
• Participate in the setup and configuration of network devices.
• Implement network security measures and ensure compliance with organizational policies.
• Conduct routine network maintenance and updates.
• Network Protocols:
• Maintain accurate network documentation, including diagrams, configurations, and procedural documentation.
• Assist in preparing network performance reports and analysis.
• User Support:
• Provide technical support to end-users experiencing network issues.
• Collaborate with the support team to resolve network-related problems promptly.
• Continuous Learning:
• Stay updated with the latest developments in networking technologies and best practices.
• Pursue relevant certifications and training opportunities.

Work Environment:

• Shifts: 9-hour shifts with rotational changes every month.
• The various shifts timings are: 6.00PM IST to 3.00AM IST and 7.30pm IST to 4.30am IST.

(Change in shift timings are subject to as per client demand.)

• Team: Work as part of a dynamic team in a supportive, growth-oriented environment.
• Supportive Culture: Join a team that values collaboration, innovation, and continuous improvement.
• Continuous Learning: Stay updated with the latest technology trends and product updates to provide the best support possible.

Why Join Us?

• Impactful Work: Make a real difference by helping customers solve their technical problems.
• Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company.
• Supportive Team: Join a team that values your contributions and supports your growth.

If you are passionate about technology and enjoy helping others, we would love to have you

on our team as a Network Engineer!Role & responsibilities

Preferred candidate profile