Network Engineer Team Lead

A member of Stone Forest Group:

Stone Forest Malaysia Sdn Bhd is part of Stone Forest Group, a professional business services firm headquartered in Singapore with established operations in Singapore, Malaysia, Hong Kong and China. At Stone Forest Malaysia, we provide business outsourcing services strictly only to our clients in Singapore.

GROW PROGRAMME

At Stone Forest, we recognise that great people make a great organisation. We value our people and envisage developing each individual to their fullest capacity and performance. We believe in Grow People to Grow Business .

Every employee will be immersed in our “GROW programme” which comprises a formalised structure framework to support your professional and personal growth, and help you realised your talents and leadership potential.

Responsibilities:

• Lead the design, implementation, and maintenance of complex network infrastructure to ensure optimal performance, security, and scalability.
• Proactively monitor network performance, analyze trends, and troubleshoot advanced network issues to minimize downtime.
• Plan and execute network upgrades, patches, and configuration changes in accordance with best practices and organizational policies.
• Mentor and guide junior engineers, providing technical expertise, training, and support to develop their skills.
• Collaborate with cross-functional teams, including IT, security, and client service teams, to resolve complex network and system-related issues.
• Develop and enforce network standards, policies, and procedures to ensure compliance and security.
• Conduct network capacity planning, risk assessments, and disaster recovery planning.
• Ensure network devices and servers meet or exceed agreed SLAs through proactive management and continuous improvement.
• Maintain comprehensive documentation of network configurations, topology, processes, and troubleshooting guides.
• Stay up to date with emerging networking technologies and best practices, recommending innovations to enhance infrastructure.

Requirements:

• Strong understanding of networking principles, technologies, and protocols.
• Advance knowledge and skillsets in configuring and troubleshooting network devices and systems.
• Proficiency in network security concepts and best practices.
• Strong leadership, communication, and problem-solving skills.
• Ability to develop and implement network strategies and plans.
• Familiar with various network product (Sophos, Fortinet, Palo Alto, H3C and Aruba)
• Preferably have at least 5 years of network experience in telco or enterprise network environment
• Certification in CCNA or CCNP is an advantage