Network Engineer/AM

Infrastructure, System Admin, Helpdesk

Key Responsibilities

• Administer and maintain enterprise network infrastructure, including switches, routers, firewalls, wireless networks, VPNs, and network security systems.
• Monitor network performance, availability, and capacity to ensure stable and secure operations.
• Troubleshoot network-related incidents and perform root cause analysis to minimize service disruptions.
• Support network design, implementation, and enhancement projects across corporate and production environments.
• Manage LAN/WAN connectivity, structured cabling, and network documentation.
• Collaborate with infrastructure, security, application, and vendor teams to deliver technology initiatives.
• Perform system patching, configuration management, and technology lifecycle upgrades.
• Support security controls and compliance requirements, including access management, endpoint security, and vulnerability remediation.
• Participate in incident, problem, and change management processes following ITIL best practices.
• Provide on-call support when required for critical incidents and maintenance activities.

Requirements

• Bachelor's degree or Higher Diploma in Information Technology, Computer Science, Network Engineering, or related disciplines.
• Minimum 3-5 years of experience in network infrastructure, system administration, or IT infrastructure support.
• Hands-on experience with:
  • Enterprise switching and routing
  • VPN technologies
  • Firewalls and network security solutions
  • Windows Server and Active Directory environments
  • Microsoft 365 and cloud-based infrastructure
  • Network monitoring and troubleshooting tools
• Exposure to financial services, banking, insurance, or regulated industries is an advantage.
• Understanding of IT infrastructure governance, security controls, and operational processes.
• Professional certifications such as CCNA, CCNP, ITIL, or equivalent will be an advantage.
• Strong analytical, troubleshooting, and communication skills.
• Good command of English and Chinese (Cantonese and Mandarin preferred).

Preferred Experience

• Enterprise network migration or transformation projects.
• Multi-site network support across Hong Kong and regional offices.
• Cybersecurity controls, network hardening, and endpoint security solutions.
• Collaboration with regional infrastructure teams and external service providers.
• Experience supporting mission-critical environments with high availability requirements.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.