Network Field Engineer

We are seeking a dedicated and technically skilled Network

Field Engineer

to join our

growing team. The Network Field Engineer will be responsible for providing on-site

installation, maintenance, troubleshooting, and support for network and IT services at client

premises.

This role requires a hands-on, customer-oriented individual with good technical knowledge

of networking equipment and the ability to travel to various locations to resolve issues

effectively.

Responsibilities:

• Perform on-site troubleshooting and repairs for network, internet, and hardware issues.
• Install, configure, and test network equipment (routers, switches, servers).
• Perform site surveys, testing, and network performance checks.
• Support and assist in scheduled maintenance or upgrade works.
• Liaise with internal teams for technical escalation.
• Document service reports, issues found, and solutions provided.
• Provide technical support and guidance to customers on-site.
• Ensure timely completion of assigned service tickets.

Requirements:

• Certificate/Diploma/Degree in IT, Networking, Telecommunications, or related field.
• Experience in fieldwork, technical support and professional certificate (Cisco Certification,

Aruba, Juniper, Linux and others) preferred.

• Good knowledge of networking, internet troubleshooting, and hardware installation.
• Basic knowledge of networking (TCP/IP, DNS, WiFi, Router setup, Cabling).
• Strong communication and interpersonal skills.
• Ability to work independently and handle customer interactions professionally.
• Responsible, proactive, and customer-oriented.
• Willing to work beyond office hours or during standby duty.

X-TRA COMMUNICATION PTE. LTD.

Based in Singapore, X-TRA Communication is an information and communications technology provider, specialising in infrastructure, communications, mobility, security and analytics solutions; for a variety of clients in both commercial and government sectors in the Asia Pacific.