Network Governance Analyst

Location: Bangalore

Could you be the full-time Network Governance Analyst in Bangalore were looking for

Your future role

Take on a new challenge and apply your expertise in network governance, data analysis, and operational excellence in a cutting-edge field. Youll work alongside a collaborative, innovative, and dynamic team of professionals.

Youll play a pivotal role in enhancing operational efficiency, driving process improvements, and delivering actionable insights to stakeholders. Day-to-day, youll work closely with teams across the business (Core Networks Operations, Design, and Build Teams), maintain SLA reporting, and identify and implement enhancements. Youll also publish reports, dashboards, and focus areas to senior management and other stakeholders.

Youll specifically take care of identifying improvement opportunities, planning and executing enhancements, and ensuring timely communication with stakeholders, but also maintaining documentation and dashboards on platforms like SharePoint.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role:

• Bachelors degree in IT or a relevant field
• 7+ years of professional experience in network governance, operations, or a related area
• Experience or understanding of network devices (routers, switches, access points, SD-WAN) and ITSM processes
• Knowledge of procurement processes, tools, and finance management
• Familiarity with ServiceNow or similar ITSM tools
• A networking certification (e.g., CCNA) or ITIL certification is a plus
• Strong analytical and problem-solving skills
• Exceptional communication and interpersonal abilities
• Experience with tools like Power BI, Advanced Excel, and dashboard creation
• Ability to collaborate with cross-functional teams and manage stakeholder relationships

Things youll enjoy

Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with cutting-edge network technologies and ITSM processes
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects that shape the future of mobility
• Utilise our flexible and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Progress towards leadership roles or specialized technical positions
• Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you!

Important to note

As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.