Network Infrastructure Manager

About the role

We are seeking a motivated and experienced individual to join the Innovation and Technology Department as Manager, Network Infrastructure, taking a leading role in shaping and delivering the Authority's network and infrastructure strategy. The successful candidate will ensure technology capabilities are aligned with business directions and future initiatives, while strengthening service reliability, security and operational resilience across both IT and OT network environments.

Key responsibilities

• Lead the planning, delivery and governance of large-scale ICT infrastructure projects to support the Authority's business, operational and venue requirements.
• Partner with internal stakeholders, project teams, consultants, contractors and vendors to ensure infrastructure solutions are aligned with business needs, delivery timelines and operational priorities.
• Act as a key point of contact between technical teams and business stakeholders, ensuring clear communication, effective coordination, timely escalation of issues and smooth decision-making throughout the project lifecycle.
• Drive design coordination for ICT infrastructure in building development and operational environments, with particular attention to service continuity, maintainability, scalability and user impact.
• Work closely with IT senior management, application teams and operational stakeholders to ensure network services are reliable, fit for purpose and capable of supporting both current and future business operations.
• Provide leadership in network infrastructure practices across both IT and OT environments, ensuring solutions are designed and managed with due consideration for operational resilience, integration and security.
• Lead and oversee ICT infrastructure planning, design coordination and implementation for both existing operational environments and greenfield development projects, ensuring solutions are fit for purpose, scalable, supportable and aligned with the Authority's business and operational needs.
• Foster strong cross-functional collaboration among teams with different expertise, backgrounds and working styles to achieve common business and project objectives.
• Work closely with the cybersecurity function and relevant stakeholders to implement appropriate security controls, manage infrastructure risks, and ensure network platforms remain current, secure and operationally supported.
• Participate in governance and design review forums, including the Architecture Governance Board, to assess the impact of proposed changes and ensure they do not adversely affect ongoing operations or supportability.

About you

• Possess a recognised university degree or above in Computer Science, Information Technology or a related discipline.
• Have at least 10 years of relevant experience, including a minimum of 5 years in a lead or managerial role overseeing enterprise network and infrastructure environments, preferably within a sizable organisation.
• Hold a recognised professional network certification, such as CCNP, CCIE, HCIP or HCIE.
• Possess sound knowledge of cloud network infrastructure. Relevant cloud certifications such as AWS, Microsoft Azure or Alibaba Cloud would be an advantage.
• Additional professional qualifications such as PMP, PRINCE2 or ITIL would be an advantage.
• Demonstrate strong knowledge of enterprise network and infrastructure technologies, including DNS, LAN/WAN, VPN, Wi-Fi, SDN, VoIP, IP routing and cloud network infrastructure.
• Have proven ability to manage multiple projects, priorities and stakeholders effectively in a fast-paced environment.
• Experience in leading end-to-end procurement and contract management within government or public sector environments would be an advantage.
• Possess excellent communication, interpersonal and stakeholder management skills.
• Have a good command of written and spoken English and Chinese.

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