Network Operations Center (NOC) Technician

About the role

We are seeking an experienced Network Operations Center (NOC) Technician to join our dynamic team at Solara Holdings Sdn Bhd. As a NOC Technician, you will be responsible for monitoring and maintaining the company's critical IT infrastructure, ensuring optimal performance and availability for our clients. This is a full-time position based in Subang Jaya, Selangor.

What You’ll Do:

• Monitor real-time fiber network alerts and outage tickets.

• Perform first-level troubleshooting and escalate issues according to SOP.

• Work closely with field engineers and vendors to restore services quickly.

• Document incidents, update tickets, and prepare clear shift handover reports.

• Support scheduled maintenance activities and track service impact.

What We’re Looking For:

• Diploma/Degree in IT, Networking, or Telecommunications.

• Basic knowledge of fiber optic technology & networking (IP, routing, switching).

• Willing to work in a 24/7 rotating shift (including nights/weekends).

• Strong teamwork, communication, and problem-solving skills.

• Fresh graduates with the right attitude are welcome to apply.

Why Join Us?

• Competitive salary with attractive shift allowance.

• Training & certification opportunities (grow your telco career!).

• Career progression in a fast-growing fiber network environment.

• Dynamic, supportive, and technology-driven work culture.