Network Operations Engineer-2

Role & responsibilities

• Monitor, troubleshoot, and resolve network performance and availability issues across enterprise and cloud environments.
• Configure and maintain routers, switches, firewalls, VPNs, and other network devices.
• Support the design and implementation of new network solutions under the guidance of senior engineers.
• Perform root cause analysis of network incidents and implement corrective actions.
• Contribute to incident response and participate in on-call rotations for escalations.
• Document configurations, network diagrams, and incident resolutions to maintain operational knowledge.
• Collaborate with Security and Infrastructure teams to enforce policies and ensure compliance.
• Assist in capacity planning, monitoring enhancements, and network automation efforts. Provide mentorship and technical support to junior engineers.

Basic Qualifications

• Bachelors degree in Computer Science, Information Technology, or related field; equivalent experience considered.
• 59 years of experience in network engineering, network operations, or related IT roles.
• Strong understanding of networking protocols (TCP/IP, BGP, OSPF, DNS, DHCP, MPLS, VPNs).
• Hands-on experience with routers, switches, firewalls, and load balancers (Cisco, Juniper, Palo Alto, or equivalent).
• Familiarity with network monitoring and management tools (SolarWinds, Nagios, Splunk, or equivalent).
• Experience supporting network security practices and compliance requirements.
• Scripting/automation knowledge (Python, Ansible, or equivalent) preferred.
• Relevant certifications such as CCNP, JNCIP, or equivalent strongly preferred.

Perks & Benefits

• Opportunity to work with some of the smartest minds to solve complex challenges at scale.
• Impactful role in shaping and securing a global, cloud-native & AI driven platform.
• Innovative, collaborative, and fast-paced culture.