Network Operations Engineer

Job Description - Network Operations Engineer

Role Summary: We are seeking a Network Operations Engineer to manage and support enterprise network infrastructure across multiple Bangalore locations. The role involves end-to-end network operations, incident management, vendor coordination, on-site support, and infrastructure maintenance to ensure high network availability and business continuity.

Key Responsibilities:

• Provide L1/L2/L3 support for SD-WAN, LAN/WAN, and Wireless Networks.

• Monitor, troubleshoot, and resolve network incidents, outages, and service disruptions within defined SLAs.

• Act as the primary point of contact for network support across Bangalore locations.

• Perform onsite network activities, including switch installation, cabling, patching, connectivity validation, and hardware maintenance.

• Coordinate with ISPs, vendors, and field engineers for WAN, Internet, fiber, and network-related issue resolution. - Manage hardware lifecycle activities, including RMA processing, device replacements, and maintenance of EOL/EOS equipment.

• Support network deployments, upgrades, operational handovers, and infrastructure change activities.

• Assist with internal and external audits by maintaining network documentation, infrastructure records, and compliance requirements.

• Handle user requests related to network connectivity, switch port activation, and infrastructure expansion.

• Collaborate with OSS, Desktop Support, project teams, and business stakeholders to ensure seamless service delivery.

• Travel to multiple Bangalore sites as required to support operations and project activities.

Required Skills & Experience

• Strong knowledge of SD-WAN, Routing & Switching, LAN/WAN, Wireless Networks, and Network Troubleshooting.

• Experience in network operations, incident management, and vendor coordination. - Hands-on expertise in physical network infrastructure, cabling, and connectivity management.

• Familiarity with ISP management, network monitoring tools, and service management processes.

• Good communication, stakeholder management, and problem-solving skills.

• Ability to work independently and manage multiple sites within the Bangalore region.

Scope

• Location: Bangalore (multiple sites)

• Coverage: Network Operations, Infrastructure Support, Incident Management, Vendor Coordination, Audit Support, and Maintenance

• Role Type: Individual Contributor (Remote and Onsite Operations). This role offers an opportunity to take ownership of critical network infrastructure and ensure reliable connectivity across business locations.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.