Network Operations Engineer

Roles and Responsibilities :

• Design, implement, and maintain Cisco wireless networks using 802.1x authentication protocols.
• Troubleshoot complex network issues related to WiFi connectivity, RF interference, and IoT devices.
• Collaborate with cross-functional teams to identify root causes of outages and develop solutions.
• Provide technical guidance on ITIL best practices for incident management and service level agreements (SLAs).

Job Requirements :

• 5-7 years of experience in Network Operations Engineering with expertise in Cisco Wireless technologies (WLAN).
• Strong understanding of RF engineering principles and ability to troubleshoot radio frequency-related issues.
• Proficiency in configuring Cisco switches and routers for optimal performance.
• Experience with ITIL framework for incident management processes.