Network Operations Engineer Tier II (WAN/LAN)

Location: Pasay, Philippines
Work Arrangement: Hybrid – 2–3 days onsite
Schedule: Shifting schedule
Salary: Up to PHP 110,000/month

Job Summary

We are seeking a Network Operations Engineer – Tier II with strong WAN/LAN operations and troubleshooting experience. The ideal candidate has extensive experience in network operations, routing, switching, load balancing, and TCP/IP network analysis.

Key Responsibilities

• Provide Tier II support for enterprise WAN/LAN environments.
• Troubleshoot and resolve complex network incidents.
• Perform advanced troubleshooting involving routing, switching, and load balancing.
• Analyze TCP/IP network traces and packet captures.
• Perform root-cause analysis and recommend corrective actions.
• Monitor network performance, availability, and connectivity.
• Coordinate with engineering and technical teams to resolve escalated incidents.
• Follow network operations, incident management, and change management procedures.

Requirements

• At least 5 years of experience in a Tier II network operations capacity.

• Engineering experience is strongly preferred.

• Must hold two or more of the following certifications:

  • CCNP-X
  • CCIE
  • ACSP
  • ACMP
  • RCSP

• Advanced knowledge of:

  • TCP/IP
  • Network Routing
  • Network Switching
  • Load Balancing

• Proficient in performing and interpreting TCP/IP network traces and packet captures.

• Strong network troubleshooting and analytical skills.

• Willing to work on a shifting schedule.

• Willing to work onsite 2–3 days per week in Pasay.