Network Operations Technician

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is currently seeking a Network Operations Technician to join our IT Operations Engineering & Support Team. 

The primary duties and responsibilities of this role are:

• Monitor network systems for performance issues, outages, and security threats
• Investigate and resolve network problems using diagnostic tools and logs
• Perform routine maintenance and upgrades including patches, firmware updates, and configuration changes.
• Install and configure network equipment such as routers, switches, firewalls, and access points
• Collaborate with network engineers and architects to optimize system performance
• Maintain accurate documentation of network configurations, incidents, and resolutions
• Participate in on-call rotations and respond to after-hours network alerts
• Support end users and IT teams with network-related issues and escalations
• Ensure compliance with internal security protocols and external regulatory standard

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field
• 1–2 years of experience in network operations or IT infrastructure support
• Proficiency in TCP/IP, DNS, DHCP, VPN, and VLAN configurations
• Familiarity with network monitoring tools (e.g., SolarWinds) and ITSM platforms (e.g., ServiceNow)
• Experience with wireless systems and controllers (e.g., WLC)
• Certifications such as CompTIA Network+, Cisco CCNA, or equivalent are preferred
• Strong analytical and troubleshooting skills
• Ability to work independently and in cross-functional teams
• Excellent communication and documentation abilities
• Familiarity with cloud networking (Azure, AWS) is a plus

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.