Network Security Appliance Engineer

At Sincratek, we believe reliable technology starts with people, systems, and support working in sync.

We provide technology support and operations services designed to keep businesses running smoothly around the clock. Our teams work across service desk operations, technical support, system and alert monitoring, incident and request management, application support, user administration, and access management, delivering dependable support at every step.

If you are passionate about technology, problem-solving, delivering excellent support, and working in a collaborative environment, we would love to hear from you.

About the Role

We are seeking a detail-oriented and technically proficient Network Security Appliance Engineer to join our Technology Operations team. This role is responsible for the end-to-end management, deployment, and optimization of enterprise-grade security appliances (firewalls, IPS/IDS, VPNs) and load balancers, both on-premises and in the cloud. You will play a key part in safeguarding our hybrid network infrastructure, ensuring performance, high availability, and compliance with industry security standards.

Key Responsibilities

• Network & Security Appliance Management: Configure, deploy, and maintain security appliances including firewalls (Palo Alto, Fortinet, Juniper, Check Point), IPS/IDS, load balancers (F5, Citrix ADC), and VPN concentrators. Ensure optimal performance, availability, and health across all sites and cloud environments.

• Firewall, IPS/IDS & Security Policy: Develop, implement, and audit firewall and IPS/IDS policies. Regularly review rulesets and configurations for security and compliance. Respond to security incidents and proactively monitor logs and alerts to detect threats.

• Load Balancer Configuration & Traffic Optimization: Design, configure, and maintain application load balancing for high availability, traffic distribution, and performance. Tune and troubleshoot load balancer issues for mission-critical applications.

• VPN & Remote Access: Configure and support site-to-site and remote access VPNs (IPSec, SSL VPN). Troubleshoot connectivity issues and ensure secure access for remote users and partners.

• Network Monitoring & Troubleshooting: Leverage monitoring tools to track device health, performance, and threats. Investigate and resolve incidents, conduct root cause analysis, and implement preventive measures.

• Cloud Security Appliance Management: Deploy and manage security appliances and load balancers in public cloud environments (AWS, Azure), including cloud-based firewalls, WAFs, and VPNs. Integrate with hybrid network architectures.

• Automation & Scripting: Develop and maintain scripts (Python, Bash, PowerShell) to automate routine tasks, configuration backups, and reporting.

• Documentation & Compliance: Maintain up-to-date documentation for appliance configurations, SOPs, and change logs. Ensure compliance with industry standards (ISO, PCI, GDPR) and internal security requirements.

• Collaboration & Support: Work with Security, Infrastructure, and Service Desk teams to deliver network security projects. Provide escalation support and knowledge transfer to other IT staff.

• Continuous Improvement: Conduct regular security assessments and vulnerability scans. Recommend and implement best practices, new technologies, and process improvements.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field

• At least 2 years’ hands-on experience managing network security appliances, firewalls, and load balancers in enterprise or cloud environments

• Proficiency in configuring and troubleshooting firewalls (Palo Alto, Fortinet, Juniper, Check Point) and load balancers (F5, Citrix ADC)

• Solid understanding of IPS/IDS systems and their integration with network architectures

• Experience with cloud security (AWS, Azure), including deployment and management of cloud-native security appliances

• Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, routing, switching, VLANs)

• Experience with VPNs (IPSec, SSL VPN), access control, and secure remote access

• Experience with network monitoring, management, and automation tools

• Strong scripting and automation skills (Python, Bash, PowerShell)

• Familiarity with industry standards and regulatory requirements (ISO, PCI, GDPR)

• Excellent analytical, troubleshooting, and problem-solving skills

• Effective communication and documentation abilities

PREFERRED SKILLS

• Relevant certifications: PCNSE, Fortinet NSE, F5 Certified BIG-IP Admin, CCNA/CCNP Security, CompTIA Security+, or similar

• Experience implementing Zero Trust, WAFs, and DDoS mitigation solutions

• Experience designing secure hybrid and multi-cloud networks

• Experience in both B2B and B2C environments

• Experience with automation and orchestration platforms (e.g., Ansible, Terraform)

What We Offer

• Competitive compensation package.
• Professional growth and development opportunities.
• Exposure to international teams and technology environments.
• Collaborative and supportive company culture.
• Opportunity to work within a growing technology operations organization.
• Hands-on experience with modern systems, tools, and operational processes.

Equal Opportunity Employer

Sincratek is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from qualified candidates regardless of race, ethnicity, gender, age, disability, religion, sexual orientation, or background.