Network Security Engineer

About the role

We are seeking both Junior / Senior Pre-Sales Engineer to support our sales team in promoting and selling our network security solutions. The ideal candidate will have a strong technical background in network security, excellent communication and interpersonal skills, and a passion for staying up-to-date with the latest advancements in the field.

Key responsibilities

• Work closely with our sales team to understand clients' network security needs and recommend appropriate solutions
• Provide technical expertise and support during the pre-sales process, including product demonstrations, proof of concepts, and responding to technical inquiries
• Stay up-to-date with the latest advancements in network security and apply this knowledge to the pre-sales process
• Collaborate with our product team to provide feedback on product features and latest release based on client feedback and industry trends
• Attend trade shows and events to represent the company and promote our network security solutions
• Lead project and ensure successful project closure on-time, including client kick-off meetings, planning and configuration, knowledge transfer and documentation
• Respond to technical support and maintenance requirement as and when necessary, including troubleshooting, incidence response, firmware upgrade, operational maintenance, preventive maintenance
• Be proactive in solving issues by working closely with superior and supplier's technical team for support, knowledge sharing and troubleshooting

Qualifications:

• Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 1-2 years of experience in network security or a related field
• Strong technical knowledge of network security protocols, tools, and technologies such as switching and routing, LAN/WAN technologies, wireless, firewall, DNS, VPN, SDWAN
• Excellent communication and interpersonal skills, with the ability to effectively explain technical concepts to both technical and non-technical audiences
• Result oriented and client focused
• Ability to work independently and as part of a team
• Self-motivated with a passion for staying up-to-date with the latest advancements in network security
• Possess own transportation and willing to travel