Network Security Engineer

Position Summary
We are looking for Level 1 Engineer for our Device Management Team, having 2 + years of experience in Device Management
The team member will be responsible for the administration of the Security Devices like Next Gen Firewall, NAC solutions such as Cisco ISE, Aruba ClearPass and wireless, wired networks
The team member should be well versed in the Change and Incident Management process
The team member should be ready to work in 24/7 shift, ?
Key Roles & Responsibilities
Health Monitoring of the devices
Handling of P1, P2, P3 and P4 tickets till its closure
Lifecycle Management for all the devices that are under Management, Follow of the SOP that has been created by the level 2 and Level 3 team members, Follow Incident Management, Change management and escalation management process for all processes, Coordinating with the OEM for tickets raised with them for the product, Weekly & Monthly report preparation for SOC Management
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Basic Qualifications
Education: BE
Experience: Required: 2+ years, Excellent communication and collaboration skills, ?
Preferred Qualifications
Administration and Troubleshooting of any ONE of the following Technologies, Next Gen Firewall /UTM Palo Alto (Preferred), Juniper (Preferred, Fortinet, Checkpoint, Cisco FTD/ASA
NACCisco ISE (Preferred), Aruba ClearPass
Hans-on or understanding of networking concepts such as RADIUS, TACACS, MAB, Guest Flow, Good understanding of Incident Management, Change Management and Problem Management
Good Understanding of ITIL process and concepts
Strong verbal and written communication skills
Strong Interpersonal skills
Ability to work with minimal levels of supervision or oversight,