Network Security Engineer (WAF)

Roles & Responsibilities

• Incident, problem, service request management, change management, configuration management and capacity management of WAF setup
• Assist in day to day BAU MACDs and configuration changes
• Proactively utilize existing tools to isolate events before service degradation occurs
• Supporting incident monitoring and incident analysis/response initiatives
• Coordinate with users to ensure timely and satisfactory resolution for trouble tickets
• Troubleshoot layers 1, 2, and 3 of the OSI model
• Troubleshoot network, transport, session, presentation and application layers
• Apply security patches with understanding of change control and rollback
• Conduct daily performance checks on devices, periodic audits and compliance
• Perform immediate troubleshooting for network outages as reported by users, sensors, and operational personnel
• Implement and maintain network security policy, standards, and procedures
• Deploy and maintain access and security policies for WAF solutions
• Maintain service levels and oversight of day-to-day configuration, administration and monitoring of network security infrastructure in a 24/7 NOC
• Coordinate with OEMs for TAC support, RMA, replacement and reconfiguration of WAF
• Device configuration backup as per agreed schedule
• Maintain service levels for all incidents received in the respective queue

Ideal Candidate

• Strong WAF / Network Security Profile with hands-on WAF solution management
• Mandatory (Experience 1): Must have 2+ years of overall network security experience, with at least 2 years managing WAF solutions, including product knowledge of a WAF solution
• Mandatory (Experience 2): Must have experience in incident, problem, service-request, change, configuration, and capacity management of a WAF setup, assisting with day-to-day BAU MACDs and configuration changes, and maintaining SLAs for incidents in the queue.
• Mandatory (Experience 3): Must have experience using existing tools to isolate events before service degradation, supporting incident monitoring/response, resolving trouble tickets with users, and performing immediate troubleshooting for outages.
• Mandatory (Tech skill 1): Must have proficiency in WAF management across Windows, Linux, and Unix environments, with knowledge of policies, exceptions, and scripting.
• Mandatory (Tech skill 2): Must have experience with packet capture, analysis, and troubleshooting tools across OSI Layers 1–3 (network, transport, session, presentation, application).
• Mandatory (Skill): Must have experience applying security patches (with change-control / rollback understanding), maintaining network security policies/standards, deploying WAF access/security policies, daily performance checks, audits/compliance, OEM coordination (TAC, RMA, reconfiguration), and scheduled config backups.
• Mandatory (Domain): Banking-industry experience preferred; strong candidates with the same technical experience from another industry are acceptable.
• Mandatory (Note): Must be comfortable with a 24/7 NOC rotational shift environment at the client site (IDFC Bank, Airoli, Navi Mumbai), able to work in a fast-paced environment
• Mandatory (Communication): Must have excellent verbal and written communication skills, with flexibility to learn and adapt.
• Mandatory (Certification): F5 WAF Certified Professional.

Pay: From ₹50,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• Your Current CTC and Your Notice Period

Experience:

• Total: 3 years (Required)

Work Location: In person